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This is a lovely hotel and the location is amazing with great views. I arrived late for a morning spa package however the staff were very helpful in making sure I still had my massage. The massage was very good and relaxing and the therapist was very nice. The changing rooms could probably do with refurbishment however the showers worked well and were hot. I liked the pool and jacuzzi area although the jacuzzi was closed for 'refilling' for about an hour whilst I was there, which I felt was strange during the middle of the day. The pool and pool area were a lovely temperature and it was relaxing to sit by the pool reading. I also liked the steam room which was empty when I went in it. I wasn't shown the location of the gym when I arrived and so I didn't manage to go in it as I wasn't confident in finding it! A light lunch was included in my spa package, it was acceptable however it was all cold items (noodles, salad, small wraps) and was served in the lounge area. Overall I enjoyed my visit but a few areas could have been improved.