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Unfortunately, the Banatyne Spa Bristol is just not a relaxing place because it is so busy (on a weekend at least). The therapy rooms are positioned right next to the gym, and gym and spin class users actually have to walk through the treatment room reception to get to their class - up to 25 or so people! So on the one hand you have the pan pipes relaxing music and the noise of gym friends chatting and stomping past you. The pool and jucuzzi area is trying to be all things to all people, so there are children and families swimming, with couples or groups relaxing, and it is just very busy overall. The jucuzzi is too small to fit everyone in during busy times. The same with the sauna. The treatments are good, and reasonable value. But I do grudge having to pay extra for the robe and slippers, and most spa days do include a light lunch, which this did not. Although classes are included, there are not many on a weekend. Overall, I would not return