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I booked online and unfortunately my chosen time and date was unavailable.
The treatment and therapist were good, the treatment rooms are nice.
As I was the 1st appointment of the day the hot towels used to remove products were still cold and the treatment only lasted about 50 minutes rather than 60 minutes. This spa used to use fluffy towels and blankets but now uses thin white towels. These are the reasons why I marked the visit as 'ok'