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Loved the hotel. Room lovely and food fab. However spa treatments total let down. I didn't even see my therapist as she came into room after I was already laid face down. Didn't enjoy the massage paid extra for upgrade but certainly not worth the bother. Scalp massage non existent just rubbed above my forehead for couple of mins didn't use hot oil?? No toilet facilities near spa rooms so directed outside then followed inside ladies to ask to pay for upgrade! Totally spoilt our 'spa break'