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The clinic was clean, if a little dark, as it was in a basement, and the staff friendly. The experience was average for me, the biggest disappointment was that my sister who came with me suffered facial burns after the treatment. Her skin flared up badly and the staff where at a bit of a loss what do apart from washing her face with water. We went and brought aloe vera gel to help with the stinging and calm the burning. My sister suffered a sleepless night and the following went to her doctor who confirmed that she had facial burns from the peel and advised her to inform the clinic . Obviously she was very unhappy about the treatment as she had answered all the questions that the therapist had asked during the consultation. She has since been in touch with the clinic and has sent photographs to them. I have also sent her the link to write her own review of the experience.