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Small salon, treatment carried out in front window. Home type footbath, not very comfy chair dragged over from hair section. The young lady who did the pedicure was pleasant and the pedicure itself was ok but by no means the "luxury" described. Toenails looked pretty but it's only been a day and already one has chipped. For the money I paid I'm not complaining but I certainly would be if I'd paid the list price!