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The place was fine and the location was wonderful, but the staff was horrible. I never got to meet the therapist because when I go there the rude receptionist told me she had given my slot away, after I had told her I was running late and would most likely have to cancel, but she told me to arrive within 15 minutes and I could keep my slot. I offered to wait until someone was late or didn't show up but she shooed me away. Had I known there was a 4 hour cancellation policy (which she did not advise me of when I booked 5 hours before the appointment) I would never had made a booking and risked losing it. She was beyond rude. But the establishment seemed clean, professional and of value.