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On arrival I was shown into the relaxation room, where I was able to lie on the warm stone couches while waiting for the therapist to make the pedicure spa ready, that in itself was fantastic. The pedicure started with a warm foot soak, followed by a vigous salt rub, which included lower leg, thereby removing old dead skin cells. This was heavenly. Moisturing lotion was then massage in, in a non hurried manner. toes were filed and very basic cuticule work was carried out follwed by my nails polished to perfection( of which there was a wide range of polishes to choose from).