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My appointment was after the snow day we had, and so when I arrived I discovered I was the only one to make it in that morning and therefore had the room to myself! It was a lovely peaceful environment to be in for an hour, and I did feel very relaxed by the end of it. The room has about 8 chairs, so I'm not sure what the experience would be like if it was full. I didn't feel any different from breathing in the salt for an hour, but I think you need more than one session to recognise the benefits. Overall, a relaxing way to start the weekend!