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The Spa at North Lakes Hotel, a Thwaites Hotel

I just popped in to see if I could get a treatment last minute. I was wowed by the friendliness of the staff and how welcome they made me feel. The pool is lovely - if a little cold, but fine if you keep swimming. My massage was nice but I'm a bit of a softy and don't like anything too strong. This girl has strength. Sorry can't remember her name!

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