Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

The Dorchester Spa at The Dorchester Hotel


Verified (?) Visited May 2008

I received a gift certificate for my birthday for the Eve Lom facial. The products are lovely and the procedure itself was very nice and as expected.

The waiting area although nice leads not only into the treatment rooms but also abuts the gym which at this particular time had an aerobics class (probably something else as I don't think aerobics have existed since the 90s) which was rather noisy. Upon completion of my facial, I returned to the desk to retrieve my valuables, as they recommend if not insist you put them in their safe, and had to wait nearly 20 minutes before someone showed up at all to help me. Granted it was rather late in the evening, but I would have expected better service from an establishment such as the Dorchester.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.