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This was my second time at the clinic and I've never had any issues. I was always seen promptly and I've been very happy with my treatments. Dr Tania is absolutely lovely, we had a laugh and she made me feel very at ease. She was thorough and explained everything I could expect from the treatment. She also took the time to make sure the numbing cream had worked properly before starting. I love the look of my lips and would definitely recommend her and the clinic to anyone. The prices are very good for London and especially for the location.