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Grand Hotel, Eastbourne

Verified (?) Visited Aug 2014

The hotel is very glamourous and beautifully decorated. Stepping into the hotel is like stepping back in time. Staff is super friendly and very well trained.
The room was clean and nicely decorated. For our disappointment the showers were really difficult to use though - either the water was extremely hot or very cold, there was no way of finding a good temperature no matter how long you tried to adjust it.
Breakfast was average though - the coffee was very weak and the scrambled eggs a bit watery. A nice selection of different foods though and friendly waiters and waitresses, which made the experience better.
The spa is small but clean and was never over-crowded, despite the fact that I went there on a weekend. The female sauna was closed though, which was a bit of a disappointment.
My express mini facial was nice yet a bit short - in the description it said it would last 35 minutes however mine lasted only about 25. Not a biggie, the beauty therapist was very polite and professional.

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