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I have never felt so awful leaving a hair salon. This wasn't due to the highlights treatment - which was very good - but how crap I looked when I emerged. If they ask you if you want 'a rough dry', and heavily imply that's all you deserve since you are a cheap Wahanda customer, say 'no thank you' and leave with wet hair. Then you can dry it yourself when you get home and you won't emerge onto the street looking like a scarecrow.