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I have my nails done regularly at Inspire and they always do a great job. This time there was no receptionist to greet me when I arrived and it did have an impact on the visit, as I had some questions before my appt time and the other staff were busy with clients and unable to provide assistance or a welcome. A minor point but if they were short-staffed then perhaps the other staff could have a strategy to apologise for this? Nevertheless my nails look fab and I will return.