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Despite reading other reviews that mentioned the salon being in a men's hairdressers, I didn't realise it was properly immersed in it! The music was super loud and the place was packed so it was pretty uncomfortable waiting. The therapist was nice and my appointment was on schedule, so no complaints there, but the treatment room itself was very hot and small. The wax itself wasn't the best I've ever had and there were a lot of strays left. Not bad for the price I paid and I booked very last minute but I think in future I will be prepared to pay more elsewhere for overall quality of experience.