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Staff are friendly and ensured you had everything at hand. We went on a Sunday lunch time and had the 241 offer, it was a shared room and the room was warm and comfortable, lightly dimmed so it gave you a relaxing feel.
Treatment was very good and we opted for hot stones/facial and massage/facial. Both very wonderful and made us feel very sleepy after wards.
Facilities at NU spa are limited but plenty of lounge area near the pool, pool was freezing cold so we didn't go in.
There was a gym on site.
The place is mainly a gym with a spa tag along. Worth the money and nice for a quick spa visit.