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Spa Verta at Crowne Plaza London


Verified (?) Visited Jul 2014

I wouldn't rate this a 5 star hotel, the spa was lovely and so were the staff. Our room was very comfortable and the view over the heliport made the experience wonderful. Upgrading cost an extra £40 and was probably what made the night worthwhile.
The restaurant staff and food quality was disgusting. We booked a table for 9 and was left waiting there for 10 minutes until the waitress/bar staff came and told us to sit where we wanted. The food was tasteless and badly presented. The delay after ordering was so long they offered us complimentary cocktails to which had no alcohol in at all. Book a table somewhere outside the hotel!! Over all my partner had a lovely birthday and would recommend the spa and a treatment but not the over night package.

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