Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Eden Beauty Spa

Verified (?) Visited Jul 2014

Eden Beauty Spa were able to squeeze me in for a Hollywood wax at very short notice, which was absolutely great. Within ten minutes of calling I was being seen. However, the member of staff carrying out my wax seemed nervous and inexperienced. I've had this wax done many times in the past and I've never had a problem with hair removal from hot wax, but at Eden there was a struggle. The waxing technician would remove the wax strip in short bursts instead of in one swift motion, which left 50% of the hair still at large.
Worst of all, right in the middle of the treatment, the waxing technician suddenly left the room without a word, leaving me naked from the waist down covered in wax. The new lady who came in to continue the treatment was not much better. I felt as though I had to give large amounts of direction about what I wanted, pointing out large sections that had been done inadequately. Overall, I was on the table for 35 minutes.
Again, I applaud them taking my booking at such short notice, but I wouldn't use Eden again.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.