Facilities were good, however upon arrival we were not welcome or given a tour round. We were asked if we had been before i said i had but didn't have a chance to say it was a long time ago before we were just giving our robes and left. When we were ready for our lunch we turned up to the restaurant again there was no one to welcome us. We waited 10 mins before someone came out of the kitchen to welcome us, for us to then be told they had lost our order. Food was dry. Our treatments were lovely but we were told to wait in three different places before finally being called in for the treatment.
A quality Spa Experience. With the best variety of rooms. The light lunch was a real treat - only issue was some areas need a deep clean - with all the steam and heat, and being a few years old now, easily sorted I hope before our next visit.
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Our Winter Warmers Retreat Spa Day at Well Spa Bluestone was a great, relaxing day out and excellent value for money. The facilities were very good. I particularly liked the outdoor Jacuzzi and the hot stone massage was amazing! The staff were all very pleasant and helpful. A light lunch and a glass of bubbly was also included. I would definitely recommend it to others.