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Venue rating

3.8

107 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Waterfront Spa at Best Western Plus Dover Marina Hotel & Spa
Waterfront Spa at Best Western Plus Dover Marina Hotel & Spa
Dover Marina Hotel & Spa,
Dover Waterfront, Waterloo Crescent, Dover, CT179BP
United Kingdom

Hotel Spa

Waterfront Spa at Best Western Plus Dover Marina Hotel & Spa
Dover Marina Hotel & Spa,
Dover Waterfront, Waterloo Crescent, Dover, CT179BP
United Kingdom

Opening hours

Mon - Sat 10:00 am - 7:00 pm
Sun 10:00 am - 3:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Waterfront Spa at Best Western Plus Dover Marina Hotel & Spa part of Best Western Hotels

Best Western Plus Dover Marina Hotel is a recently refurbished seaside gem with excellent access to Ferry and Cruise Terminals, making it ideal for business and leisure. Thanks to its fusion of 21st Century comfort and 19th century decor, the hotel is full of character.

With State-of-the-art rooms, sea views, central location and a charming atmosphere make BEST WESTERN PLUS Dover Marina Hotel a wonderful place to stay. Its location provides you the opportunity to enjoy a day out in Kent, or even a day trip to France or Belgium!

Situated under the famous White Cliffs of Dover and overlooking the panoramic views of the ever-changing English Channel we offer a truly unique and beautiful hotel. With our 'boutique' decor, The Best Western Dover Marina Hotel captures the essence and style of the Victorian period building with a timeless, yet modern twist.

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Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 107 reviews

5 stars 29
4 stars 41
3 stars 25
2 stars 6
1 star 6
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (10)
  • Body Treatments (24)
  • Steam and Sauna Therapy (6)
  • Face
  • Facials (33)
  • Facials - Oxygen (1)
  • Microdermabrasion (1)
  • Fitness
  • Swimming (2)
  • Massage
  • Aromatherapy Massage (30)
  • Indian Head Massage (25)
  • Swedish Massage (24)
  • Therapeutic Massage (17)
  • Nails
  • Manicure (29)
  • Pedicure (3)
  • Two Week Manicure (1)
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Have you been here? Write a review
Verified review Visited September 2016
Posted 2 weeks ago
I went for a One Night Romantic Spa Break and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 month ago
this hotel is really nice, food is delicious, restaurant overlooks the sea, hotel room was large but rather hot which was slightly disappointing but they did provide a fan for the room.

my only negative comment about this hotel is it's use of the word "spa", it only has a sauna room, gym and treatment rooms so if you wanted a swimming pool with Jacuzzi you'll be a little disappointed. plus, the "spa" is in the basement with no natural light.

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Verified review Visited August 2016
Posted 1 month ago
Amazing hotel, spa, treatments, staff and price. Shame there's not enough for a pool. Only negative was the soft drinks are expensive and the bottled water is ridiculously expensive, which you need after your treatment. You think it be included. Our massage was utterly amazing. Thankyou.

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Verified review Visited August 2016
Posted 1 month ago
I went for a Two Night Sea Side Spa Break and have awarded it 5 stars.

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Verified review Visited June 2016
Posted 3 months ago
Room was filthy and staff has no idea what they were doingdoing. Very poor ventilation

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Verified review Visited March 2016
Posted 5 months ago
I went for a Two Night Sea Side Spa Break and have awarded it 3 stars.

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Verified review Visited March 2016
Posted 6 months ago
It could be better than we thought.

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Verified review Visited March 2016
Posted 6 months ago
The staff were exceptional, the location was great with a backdrop of Dover Castle from the restaurant. The food was exquisite and including a treatment each the package was fantastic value for money.

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Verified review Visited March 2016
Posted 6 months ago
Only a sauna to visit so not even half a days worth of entertaining. Staff disappeared from desk for ages so waited ten minutes for another guest to let me into the pass area so I could get changed. Full spa meant relaxation room full so no chairs and loud from chatting as well as it being open to guests having treatments so not at all relaxing. Lunch overlooking the sea luckily won it for me luckily as that, the food and the restaurant staff were incredible.

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Verified review Visited February 2016
Posted 6 months ago
Theassage area was great and massage was lovely. Our room was abit old just needs a bit of an update - but we did have a lovely stay the staff were great and the food was delicious.

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Verified review Visited February 2016
Posted 7 months ago
I went for a Special Waterfront One Night Spa Break and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 7 months ago
We went for a romantic one night spa break. Staff were very welcoming and helpful but our stay had a few downfalls. The bedroom was really hot and not enough ventilation as well as the bed being really hard (not our preference). Massager was good but left both of us sore the day after.
The dinner seemed to have a lot of variety but my main course was brought out cold and my partners meal order was wrong. Breakfast was tasty and had a lot to offer but my partner is allergic to nuts so let him with limited choice. It is good price for what it is but for us we wouldn't stay again.

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Verified review Visited January 2016
Posted 8 months ago
I went for a Special Waterfront One Night Spa Break and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 8 months ago
I went for a Exclusive One Night Spa Break Incl. Treatment and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 8 months ago
I went for a Special Waterfront One Night Spa Break and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 8 months ago
I went for a Exclusive One Night Romantic Spa Break and have awarded it 4 stars.

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Verified review Visited December 2015
Posted 8 months ago
I went for a Two Night Sea Side Spa Break Getaway and have awarded it 3 stars.

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Verified review Visited November 2015
Posted 8 months ago
The staff were brilliant and the booking was so easy, they even called me to book my slot.
Would recommend a night away with a little pampering does everyone the world of good.

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Verified review Visited December 2015
Posted 8 months ago
The room itself was larger than I expected, clean and warm. The staff were very friendly, and the massage was the best I've ever had. The food was fantastic. In all, it was a good experience and good value for money. I'm glad I wasn't put off by all the negative reviews. I'll certainly go again.

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Verified review Visited December 2015
Posted 9 months ago
I went for a One Night Romantic Spa Break Getaway and have awarded it 3 stars.

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