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Venue rating

4.5

373 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Vervena Hair and Beauty Riverside
Vervena Hair and Beauty Riverside
3 Mill Street (Unit 3),
Shad Thames, Tower Bridge, London, SE1 2DF
United Kingdom

Beauty Salon

Vervena Hair and Beauty Riverside
3 Mill Street (Unit 3),
Shad Thames, Tower Bridge, London, SE1 2DF
United Kingdom

Opening hours

Mon - Fri 10:00 am - 8:00 pm
Sat 9:30 am - 6:30 pm
Sun 9:30 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Vervena Hair and Beauty Riverside part of Redken Stockist

Vervana Hair & Beauty Salons are unisex salons based in London UK with outlets in West Hampstead and Tower Bridge . We offer a full range of hair and beauty treatments including styling, cuts and colours, laser hair removal, waxing, microdermabration.

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 373 reviews

5 stars 216
4 stars 121
3 stars 27
2 stars 7
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Tinting (4)
  • Eyebrow and Eyelash Treatments (15)
  • Facials (17)
  • Hair
  • Blow Dry (33)
  • Brazilian Blow Dry Keratin (2)
  • Hair Colouring and Highlights (17)
  • Hair Conditioning and Scalp Treatments (15)
  • Hair Extensions (1)
  • Haircuts and Hairdressing (34)
  • Men's Haircuts and Hairdressing (11)
  • Hair removal
  • Bikini Waxing (5)
  • Brazilian Waxing (46)
  • Hollywood Waxing (45)
  • Intense Pulsed Light Therapy (IPL) (1)
  • Leg Waxing (2)
  • Threading (24)
  • Waxing (52)
  • Massage
  • Aromatherapy Massage (4)
  • Deep Tissue Massage (8)
  • Foot Massage (3)
  • Hot Stone Massage (1)
  • Swedish Massage (3)
  • Therapeutic Massage (15)
  • Nails
  • Gel Nails (32)
  • Manicure (13)
  • Nail Extensions & Overlays (4)
  • Pedicure (19)
  • Two Week Manicure (5)
  • Two Week Pedicure (5)
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Have you been here? Write a review
Verified review Visited August 2016
Posted 3 days ago
Great massage, will definitely go back!

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Verified review Visited August 2016
Posted 4 days ago
I had a Hollywood waxing and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 5 days ago
Really happy, had my toe nail fall off and they've done a fantastic job of it. Super quick service too

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Verified review Visited August 2016
Posted 5 days ago
I had a Strip Wax and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 week ago
Really great massage from Emily highly recommend this salon.

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Verified review Visited August 2016
Posted 1 week ago
I had a full leg and bikini waxing. The staff was nice and experienced. I recommend Vervena beauty riverside

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Verified review Visited August 2016
Posted 2 weeks ago
I had a Threading and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 2 weeks ago
I had a Brazilian waxing and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 2 weeks ago
Not a luxury spa, but then I can't afford luxury spa prices. This spot is a total find in a very expensive London. Everyone is very friendly, the beautician is very professional, the place is perfectly clean. This was my second visit and I will continue to return.

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Verified review Visited August 2016
Posted 3 weeks ago
Great threading and they even moved my appointment last week. It's a little expensive but the job is great

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Verified review Visited July 2016
Posted 3 weeks ago
I had to wait for my appointment which is always annoying, but the girl was very friendly and apologised and did a good job.

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Verified review Visited July 2016
Posted 1 month ago
This was the second time in a row I've been there and they've been running 15 minutes late. My treatment then felt very rushed as they tried to make up time. Won't be going back unfortunately.

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Comments

1 month ago
We are very sorry to hear about your experience with us. We always try to be in time with all our clients but unfortunately 10 - 15 minutes late sometimes can happen. We are sorry to hear we were not able to make you happy and you felt rushed. We hope we were still able to deliver the treatment to your satisfactory.

Managment

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Verified review Visited June 2016
Posted 1 month ago
Good location easy to find and very friendly and professional. Would recommend.

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Verified review Visited July 2016
Posted 1 month ago
I booked a facial treatment and a waxing at Vervena and came out of there really satisfied. Anja was very professional but also very friendly. I thought at the beginning that the overall cost was a bit high, but I stayed in the studio two hours and in the end I think that that money was really well spent.

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Verified review Visited July 2016
Posted 1 month ago
Neat wax, cheery staff. Happy

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Verified review Visited July 2016
Posted 1 month ago
Ainhoa gave me a great consultation about my colour; paying attention to what I wanted but also suggesting the tones that would suit my skin colour. I ended up going for a copper-colour red and absolutely love it. The staff were lovely and friendly and I would definitely recommend someone going here.

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Verified review Visited May 2016
Posted 1 month ago
Good value for the money. Very quick which is a big plus

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Verified review Visited June 2016
Posted 1 month ago
They double booked my original appointment, very annoying when I live 45mins away and they couldn't do the threading. I had to go again the following day. Threading itself was very good.

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Comments

1 month ago
Apologies Treatwell is not able to sync their calendar with ours.
We tried to sort it out with them many times.
We do not double book but because of this tech issue it happens.
We will speak to Treatwell again.

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Verified review Visited June 2016
Posted 1 month ago
Quick, efficient waxing-highly recommended. Staff were lovely as always and very accommodating when something came up last minute and I had to change my appointment time.

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Verified review Visited June 2016
Posted 1 month ago
I have lots of waxes done at different places and I've never been asked to wear a paper thong. It's just a bit ridiculous and pointless to have to wear one. I understand if you would like to wear one for yourself but I myself find it pointless. It was mostly annoying because the therapist was making me hold the thong for her which wasn't necessary in the first place, a Hollywood wax requires everything to be removed which means everything will be seen with or without a paper thong. I'd rather have tried to make the experience a little less painful for myself rather than hold onto a paper thong that was not doing anything. I just found it a bit silly when doing a Hollywood wax.
I've never experienced wax that was so hot. I have experienced wax that was a bit too hot but it never burnt like this. And the therapist just made out like I'm sensitive because she tried it out on her arm and it was fine. I genuinely found it way too hot and she didn't really do anything to cool it down.
The therapist also used the same stick to do the entire wax, double dipping the entire time which I do not like.
I think for the price of this Hollywood wax I would have expected it to be way better than it was. It is not worth the price considering how it was and the therapist wasn't very good, she didn't make me feel entirely comfortable when there were issues with how hot the wax was. She also wasn't precise about what she was doing, she'd go over the same area over and over and I found lots of stray hairs afterwards. She also didn't use a tweezer. I just think for £40 you'd expect a better experience. I've had waxes that cost waay less than this which were a thousand times better.

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Comments

1 month ago
Dear Anonymous

It's a standard procedure
to offer clients paper underwear.
Most ladies are a bit shy and prefer it.

Re temperature of the wax.
It was on the lowest setting, I'm sorry you found it hot.

Re double dipping technically impossible as it's hot wax which dries to a very hard stick
and it would not work.
We have very strict hygiene policies at Vervena and never double dip.

The therapist in question Agi has best reviews for waxing and other treatments.

I'm sorry you didn't like the salon and it sounds like it's all about the price being too expensive.

Best regards

Monique
Owner

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1 month ago
I didn't base my review entirely on the price but obviously you have to take that into consideration when you're reviewing an experience. If you take out the paper thong which I understand might be your policy or whatever even when pointless and the wax being too hot when it was on the lowest setting. It just wasn't as pain free as I've experienced in the past and the therapist wasn't as precise and attentive to detail. She didn't remove all the hairs (hairs that could have been taken off with wax) and she didn't go over with a tweezer to get smaller hairs the wax may not have been able to reach. She didn't do anything to help minimise pain after taking a strip off which most good therapists do. Taking price into consideration, £40 is a lot of money for a wax that just wasn't that great. I have had waxes that are way better that are much much cheaper and they get ALL of the hairs. I am paying £40 for a wax, the least you can do is remove all of the hairs. To be fair it wasn't the worst wax I've had but for the price I just expected better and I was disappointed. Maybe it was an off day for the therapist, I don't know but the standard of service wasn't the best for me.

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