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Venue rating

4.6

238 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Valentino Salon London
Valentino Salon London
1 Thackeray Street,
Kensington, London, W8 5ET
United Kingdom

Hair Salon

Valentino Salon London
1 Thackeray Street,
Kensington, London, W8 5ET
United Kingdom

Opening hours

Mon Closed
Tue 9:00 am - 6:00 pm
Wed - Thur 9:00 am - 8:00 pm
Fri - Sat 9:00 am - 6:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Valentino Salon London

Established in 1981, Valentino has been looking after the residents of Kensington and its visitors for over thirty years and is now considered one of Kensington’s leading salons. Tucked away from the hustle and bustle of one of London’s busiest High Streets, our boutique salon welcomes you in to a friendly and luxurious retreat for all your hair and beauty needs.

With our carefully selected team of expertly trained stylists, therapists and special treatment technicians, we are able to cater for the individual and promote their finest qualities and characteristics, working hard to deliver the best quality of service to you.

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Services

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Comments

Reviews (written by customers after their visit)

4.6

Venue rating

Based on 238 reviews

5 stars 180
4 stars 41
3 stars 9
2 stars 5
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Facials (12)
  • Makeup (1)
  • Hair
  • Blow Dry (20)
  • Brazilian Blow Dry Keratin (13)
  • Hair Colouring and Highlights (22)
  • Hair Conditioning and Scalp Treatments (3)
  • Hair Consulting (4)
  • Haircuts and Hairdressing (46)
  • Hair removal
  • Brazilian Waxing (75)
  • Hollywood Waxing (10)
  • Male Waxing (1)
  • Waxing (21)
  • Massage
  • Swedish Massage (8)
  • Therapeutic Massage (4)
  • Nails
  • Gel Nails (1)
  • Manicure (3)
  • Pedicure (8)
  • Two Week Manicure (4)
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Verified review Visited November 2016
Posted 1 week ago
Very happy with the haircut and the conditioning treatment.
Have awarded it 5 stars.

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Verified review Visited October 2016
Posted 1 month ago
Masseuse was definitely NOT registered, contrary to the Valentina's advertisement. She was unprofessional, had zero massage techniques, and was overall, clearly inexperienced. I'd highly advise anyone considering to have a massage here to stay away, unless you want to withstand a torturous hour of someone carelessly stabbing oil on you and cluelessly rubbing your body. Very disappointed.

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1 week ago
We are very sorry to hear that the experience was not to your taste but I can assure you that all our staff are highly experienced. Our beautician is of course, both registered and fully licenced with over 25 years in the industry.
I recommend that next time you choose a massage you might prefer something more relaxing as Swedish massage can be quite firm and invigorating.

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Verified review Visited October 2016
Posted 1 month ago
I had a Hollywood wax and have awarded it 5 stars.

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1 month ago
Thank you very much

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Verified review Visited August 2016
Posted 2 months ago
The staff could not have done more to make me feel welcome and resolve my booking error. Would definitely recommend it.

Thank you,

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2 months ago
Hello :) That's kind of you to say, thank you. We hope to see you again soon.

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Verified review Visited August 2016
Posted 3 months ago
I had a Lycon Brazilian or Hollywood Wax and have awarded it 5 stars.

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2 months ago
Thank you for your review :)

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Verified review Visited August 2016
Posted 3 months ago
I had a Blow Dry and have awarded it 5 stars.

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2 months ago
Thank you so much for taking the time to review!

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Verified review Visited August 2016
Posted 3 months ago
A lovely, cosy salon in the beautiful area. Staff are friendly, caring and well experienced. I had a good time and would recommend Valentino.

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3 months ago
Thank you for your review, we hope to see you again soon

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Verified review Visited August 2016
Posted 3 months ago
As usual Hollywood Wax by Michelle was perfect. Painless and Quick.

Thank you x

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Verified review Visited June 2016
Posted 3 months ago
The therapist who waxes is a straight talking lady that really gets on with the job. She is quick and no fuss which I like a lot!

However, the prices are extortionate and the receptionist is quite rude. I don't feel like they care about repeat local business. a few colleagues have complained about this place and I now see why.

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3 months ago
Good morning Fiona,
Gaby here from reception (Salon Manager). I am very sorry I made you feel that way last night and can only apologise. If I could explain this from our position, our prices are set to allow us to to operate in the expensive area of Kensington, we also have highly qualified staff, so it is all relative I am afraid.
As I explained on the telephone when you made your booking, Treatwell appointments are available for last minute/on the day bookings only and the prices can vary depending on availability or demand. The prices can also change from hour to hour/day to day, which is the nature and the point of the app. May I take this opportunity to remind you that it clearly indicates in our terms and conditions (and is written next to the treatment that you booked) the discounted offers are set for 'New Customers Only'. Despite knowing you have already visited us a few times previously, I still accepted you as a discounted customer, out of good will. I hate that I offended you and can only apologise but I hope you can appreciate that I was doing what I could for you as a customer and what I am required to do for the business. Michelle is a fantastic beautician and the salon is in a premium area, offering premium treatments, I hope you can understand our position.
Warm regards,
Gabriella

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Verified review Visited August 2016
Posted 3 months ago
I had a Swedish Massage (TUES -FRI) and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 4 months ago
Amazing! The best place to go for a wax. Michelle is an angel and is soooooooo good!

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Verified review Visited August 2016
Posted 4 months ago
Thorough wax. The lady who does it is very chatty and nice.

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Verified review Visited July 2016
Posted 4 months ago
Great, very quick and easy. Very friendly chatty beautician

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3 months ago
Great to hear thank you very much

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Verified review Visited July 2016
Posted 4 months ago
Brilliant!

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Verified review Visited June 2016
Posted 5 months ago
Friendly and professional staff.

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4 months ago
Thank you for your review

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Verified review Visited June 2016
Posted 5 months ago
Very quick and professional Brazilian wax. Michelle is lovely and thorough and has a 'no-fuss' attitude that allows you to not feel shy or embarrassed. Great value and nice salon. I will keep coming back!

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4 months ago
Thank you very much, we look forward to seeing you again! :)

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Verified review Visited June 2016
Posted 5 months ago
Great salon in Kensington. Staff are friendly but professional. Really fast waxing session makes it easy to pop in during a lunch break without the speed compromising on skill or "attention to detail".

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5 months ago
We try our best:) thank you so much for the review

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Verified review Visited June 2016
Posted 5 months ago
As fantastic as ever. Great salon, lovely staff, really good service. I wouldn't want to go anywhere else now I've been here! Many thanks!

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Verified review Visited June 2016
Posted 5 months ago
I really enjoyed my first experience at Valentino. Natalya was really good. Unlike most stylists she actually listened to what I wanted and gave me advise without imposing her views .Everything turned out just as I wanted, the colour, the cut. The general ambience was pleasant and relaxed. I felt very good, even though I find going to the beauty salon a rather stressful experience. A bit like going to the dentist.... But not this time. I am pretty sure that I will go back whenever I need to do something to my hair. Unless some dramatic changes occur (crazy prices, strange staff replacing the current one) I do see myself making it my go to place for hair.

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Verified review Visited June 2016
Posted 6 months ago
got a semi permanent colour, and absolutely loved it!!!

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5 months ago
Great to hear, thanks so much for the review!

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