It was a lovely spa and as they were running late (35 minutes) they allowed us use of the spa facilities to compensate. The staff were very friendly and the spa was very clean and calm!
This was my first booking with Wahanda. After I had received the Wahanda booking confirmation I had a call from the spa telling me that this slot is not available not any during the entire weekend. I was surprised about the lack of alignment between the systems. The staff member was very friendly and in the end we found a slot that suited me. When I arrived they told me that they needed a print out of the confirmation which I didn't see in the email. I had to get the print out from the hotel reception which took time away from my 55 minutes facial. The facial was very nice but even though it was called deep cleanse facial the cosmetician didn't extract the skin until I asked her too. She did this but not in a very clean way thus one part get inflamed and looks worse than before. The staff was very friendly and the spa facilities looked great even though I didn't use them as I wasn't made aware before my appointment that this was possible. All in all only an ok experience.
I went with a friend and it was her first time at a spa, albeit a mini one! The staff could not have been friendlier or more helpful and they made us feel welcome and comfortable. The treatments were a delight and everything ran to schedule. We had a lovely time - my friend was delighted with her first spa experience - and i will certainly be going again.
I booked in to have a facial with use of the spa facilities for the day. With the Jubilee celebrations I realised after making several different means of transport to get to the spa i was not going to make my appointment. The spa staff were very understanding and accomodating and managed to reschedule my appointment later in the afternoon. The ambience is just right. Very relaxing withe just the right lighting. The staff were very attentive. My therapist was very friendly and walked me through the products she used which would be useful for my skin type. Got tea and chocolates while I relaxed after my treatment as part of the special as well as a £10 voucher to use on their products. Got a very nice eucalyptus oil skin treatment. All in all it was very pleasant and I would definitely go there again.
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All the staff were wonderful and the venue was gorgeous (looks exactly like on the images)!
One slight issue is that the pool is used for childrens swimming lessons, which does not make for the most relaxing atmosphere. This is a real shame as the rest of it (treatments, location and venue) were brilliant but it did ruin the mood and we ended up leaving before we might have done otherwise.