It was a lovely spa and as they were running late (35 minutes) they allowed us use of the spa facilities to compensate. The staff were very friendly and the spa was very clean and calm!
This was my first booking with Wahanda. After I had received the Wahanda booking confirmation I had a call from the spa telling me that this slot is not available not any during the entire weekend. I was surprised about the lack of alignment between the systems. The staff member was very friendly and in the end we found a slot that suited me. When I arrived they told me that they needed a print out of the confirmation which I didn't see in the email. I had to get the print out from the hotel reception which took time away from my 55 minutes facial. The facial was very nice but even though it was called deep cleanse facial the cosmetician didn't extract the skin until I asked her too. She did this but not in a very clean way thus one part get inflamed and looks worse than before. The staff was very friendly and the spa facilities looked great even though I didn't use them as I wasn't made aware before my appointment that this was possible. All in all only an ok experience.
Gosh just had such a great time at this spa. The girl in reception was really nice, made me feel at home, the pool was beautiful blue... wish they had a jacuzzi but the steam room did just fine for me. The icing on the cake was the treatment, they tell me they were voted one of the best massages in London and I can see why. I had the deep tissue with a mini facial on top, not cheap but worth every penny as my skin looked great and my stress was gone. I just didn't want to go home!
Went for the La Sultane Muscle Melt massage. And it was great! The therapist was really friendly and checked at the beginning of the massage if the pressure was alright. The massage was absolute bliss and my back felt great afterwards (it's a full body massage but I asked her to focus more on my back/shoulders/feet which she was happy to do.
Venue is great. Really nice ambiance. I didn't use any other the facilities (pool etc.) since I didn't have time but I'd like to come back to do so. Shame it isn't cheaper though :-P.
Show more reviews...
I went with a friend and it was her first time at a spa, albeit a mini one! The staff could not have been friendlier or more helpful and they made us feel welcome and comfortable. The treatments were a delight and everything ran to schedule. We had a lovely time - my friend was delighted with her first spa experience - and i will certainly be going again.