No robes available on first day. Terrible dinner service. Limited menu. took money twice for booking. No water to drink in pool/steam room areas, showers not working so couldn't wash hair after facial.
Very relaxing enjoyable day
All round fantastic experience.
Will most definitely be using Treatwell in the future.
Enjoyed our annual mother and daughter treat to this hotel. Great place to stay let down this time by a couple of minor issues: room phone not working, hair dryer not working (but promptly replaced on request) and last minute spa treatment booking missed as not recorded on the system; However managed to fit me in a little later than planned. Staff friendly and accommodating. Room clean and comfortable and good breakfast provided. Would recommend they slice the ham and mushrooms in the omelette rather than encasing them whole in the omelette though 😊 Happily return to this hotel 👍
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A wonderful overnight spa! Able to use the facilities until 10pm. Nice and relaxing break away with my boyfriend as a de-stress away from work. However disappointed that some of the spa facilities were not working and haven’t been since the beginning of the month according to the notices, so the steam room was out of action the whole time we were there which was disappointing. Overall though a great stay.