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Venue rating

4.1

67 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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The Spa at The Macdonald Cardrona Hotel, Golf & Spa
The Spa at The Macdonald Cardrona Hotel, Golf & Spa
Macdonald Cardrona Hotel, Golf & Spa,
Peebles, Cardrona, EH45 8NE
United Kingdom

Hotel Spa

The Spa at The Macdonald Cardrona Hotel, Golf & Spa
Macdonald Cardrona Hotel, Golf & Spa,
Peebles, Cardrona, EH45 8NE
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 7:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Spa at The Macdonald Cardrona Hotel, Golf & Spa part of Macdonald Hotel & Resorts

The Spa at The Macdonald Cardrona Hotel is a place of serenity. Cocoon yourself in our retreat of calm and tranquillity, escape the outside world and reawaken your energies.

Located in over 200 acres of private grounds, our spa is a tranquil retreat from the stresses of daily life. Revitalise with a steam in our health club, a swim in our pool or a workout in our technogym. If you're solely looking for relaxation - then look no further than our spa for a range of luxurious treatments from our expert staff, designed to loosen you up during your visit.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 67 reviews

5 stars 26
4 stars 25
3 stars 13
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (19)
  • Body Treatments (11)
  • Body Wraps (1)
  • Steam and Sauna Therapy (24)
  • Face
  • Facials (19)
  • Facials - Men's (2)
  • Fitness
  • Golf (8)
  • Swimming (20)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (28)
  • Hot Stone Massage (8)
  • Sports Massage (1)
  • Therapeutic Massage (4)
  • Nails
  • Manicure (6)
  • Pedicure (8)
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Verified review Visited January 2017
Posted 3 weeks ago
Warm welcome by spa staff, but young woman on the bar appeared to be deliberately slow. Swimming, sauna etc was excellent as was the lunch. The beautician doing my pedicure was very pleasant and it was a good experience but the nail polish has come off quickly - disappointing. Due to staff problems we also had to agree to re-arrange our treatments until later in the day!

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Verified review Visited December 2016
Posted 2 months ago
We had a lovely day at the Cardrona. I've given only 2 stars for sauna etc. as the sauna was out of order which only left the steam room and pool (both great).
We had a facial which was lovely and I ended up buying products too as very good value.
Afternoon tea was really lovely - loads of filling in the sandwiches, a couple of scones each and quite a few cakes. Didn't realise it included a glass of prosecco so that was a lovely treat. Too full to go back down to pool after all that! We'd decided not to anyway so had got changed first - think I'd have felt a bit daft I'm my robe as you're in the hotel restaurant / bar. Service there wasn't great to be honest. One man was really friendly but had too much to do. Another guy in the restaurant ignored us for 5-10 mins when we got there as he was busy sorting out napkins... not even a "I'll be with you in a minute!".
Anyway, it didn't ruin our day. I'd definitely go back but I'd book treatment early then go to spa then afternoon tea at around 3pm giving us a lot longer in pool area (we had treatment at 12 and afternoon tea at 1).

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Verified review Visited December 2016
Posted 2 months ago
Went as a birthday treat for mums 70th birthday. Staff were lovely and the spa treatments divine !! Would definitely return.

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Verified review Visited October 2016
Posted 3 months ago
I went for a Escape Afternoon Tea Spa Day and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 5 months ago
I went for a Escape Luxury Spa Day and have awarded it 3 stars.

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Verified review Visited July 2016
Posted 7 months ago
Great value for money friendly staff

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Verified review Visited June 2016
Posted 8 months ago
I went for a Escape Relax and Refresh Spa Day and have awarded it 5 stars.

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Verified review Visited June 2016
Posted 8 months ago
I went for a Two Night Rebalance and Recharge Spa Break and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 10 months ago
The hotel was nice, cleanliness was to a good standard. No prosecco in the room as advertised and was replaced with a bottle of wine due to wine supplier issues. The same thing happened at dinner when we tried to order a glass of rose wine to be told that the one on the menu wasn't in stock but we could get a bottle of a different rose. Why not just open up a different rose to sell by the bottle?! Spa was great and staff there were also great. Other hotel staff, whilst friendly, there seemed to be an air of not knowing what they were doing. At dinner it felt like everything was a supplement. Dinner ended up costing £40, so if you think you getting everything for the £130pp in the package, think again. Final thing is the didn't have our booking in the system on arrival so make sure you take your confirmation with you.

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Verified review Visited February 2016
Posted 1 year ago
I went for a Two Night Ultimate Luxury Spa Break and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 1 year ago
I went for a Spa Detox Exclusive £20 Spa Day and have awarded it 4 stars.

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Verified review Visited December 2015
Posted 1 year ago
I went for a Summer Escape Spa Day and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 1 year ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 1 year ago
Lovely night away, meals and treatments. Only 2 downsides were the pool area, which was very busy with not enough seating for everyone, and one member of staff at the spa reception. We were the only group who were not offered robes and slippers although we eventually got robes from the member of staff, reluctantly.

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Verified review Visited July 2015
Posted 1 year ago
Loved the spa and the treatments .....lunch for adequate but would benefit from being served in a quieter place away from the golfers....we were fortunate - the staff kindly showed us upstairs where it was much better.....the entire staff were excellent.

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Verified review Visited June 2015
Posted 1 year ago
I went for a Spa Detox Exclusive Spa Day Incl. Choice of Treatment and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 year ago
I went for a Spring Getaway Spa day for two and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 year ago
The 2 treatments which we had by the spa staff were great but as this is being sold as a relaxing spa day we had to endure noisy kids in the pool area,full of golfers with their bar being right next to the spa area,we were told no problem to wear dressing gowns and slippers around the spa and hotel but we were met with stares from everyone the whole time,worst experience for myself and my party,will not be back.

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Verified review Visited May 2015
Posted 1 year ago
Had a few problems with the timing of our spa treatments - one therapist wasn't available for some reason, so our treatments times were altered a bit so we were one after the other, rather than both together. This wasn't really a problem but then while I was receiving my treatments it turned out another therapist wasn't going to be available so the second set of treatments would be delayed. Luckily, the therapist doing my treatments offered to do both of the other ones. She was absolutely fantastic and we're very grateful to her for sorting everything out.
Apart from that, we had a wonderful stay. The relaxation room and swimming pool were lovely, lunch was delicious and we felt very relaxed indeed! I would highly recommend it - I think the issues we had were down to it being quite a small spa so there is unfortunately very little "wiggle room" in terms of staffing.

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Verified review Visited May 2015
Posted 1 year ago
The spa experience was amazing. This was my second visit, would definitely come back. The lunch included in the deal didn’t really hit the spot, would’ve preferred an afternoon tea or a discount off the main menu.

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