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Venue rating

3.7

140 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Health Club & Spa at Brook Mollington Banastre Hotel
Health Club & Spa at Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel,
Parkgate Road, Chester, Cheshire, CH1 6NN
United Kingdom

Hotel Spa

Health Club & Spa at Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel,
Parkgate Road, Chester, Cheshire, CH1 6NN
United Kingdom
A few seconds ago

Comments

Reviews are written by customers after their visit.

3.7

Venue rating

Based on 140 reviews

5 stars 56
4 stars 38
3 stars 30
2 stars 9
1 star 7
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Aromatherapy Massage (14)
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Classic Facials (55)
  • Deep Tissue Massage (17)
  • Face Massage (1)
  • Hot Stone Massage (48)
  • Indian Head Massage (22)
  • Manicure (47)
  • Pedicure (11)
  • Steam and Sauna Therapy (18)
  • Swimming (27)
  • Therapeutic Massage (24)
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Verified review Visited May 2017
Posted 11 months ago
Venue is old and tired. Pool is more like a lido, and not kept at a comfortable temperature. Changing rooms were clean. Staff were not impressive - far more interested in having a chat than helping or serving, despite it being incredibly quiet. They had no sense of urgency in their service. Food is sub-par, but at this point were not expecting anything amazing. Massage was average, but short. All in all, far better place for similar money in the area!

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Verified review Visited March 2017
Posted 1 year ago
Staff very friendly and helpfull

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Verified review Visited March 2017
Posted 1 year ago
I went for a Cream Tea Spa Day and have awarded it 3 stars.

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Verified review Visited February 2017
Posted 1 year ago
Massage was great, facial and head massage consisted more of hair twiddling than anything else.
Lunch was lovvely, staff were very helpful and pool, sauna and jacuzzi were good.

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Verified review Visited February 2017
Posted 1 year ago
My daughter and I shared a four poster room which was very spacious with a large bathroom. We thought the accommodation was very good. The evening meal in the restaurant was excellent with the waiters attentive. The food was delicious and was the best part of our stay. The following morning there was plenty choice for breakfast after which we went to the spa for our treatments, a back massage and facial. The whole experience was very good value for money in the all-inclusive package.

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