I have truly enjoyed my afternoon at the spa, the staff were very helpful, the food was excellent and the spa facilities were relaxing.
Unlike previous visit the whole venue was cold ! Felt very uncomfortable trying to get warm . The staff were lovely but waited without explanation a long time for our slot . Also the fillings on the sandwiches were awful not worth £16 if were not included in the offer
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We booked the spa afternoon tea experience. Facilities were a little tired, including the bar area sat in for our tea and one biscuit on arrival. Staff were welcoming and well organised. We were able to arrange our afternoon tea for an earlier sitting, which we appreciated. Afternoon tea was lovely. Disappointingly, we had to request the glass of champagne (as advertised in the the package) which turned out to be poor quality prosecco. This was a shame. I would have preferred it if the therapist didn't talk all the way through the treatment but overall we both enjoyed our back massage. This package is fairly good value but next time I think it would be worth paying slightly more.