I booked Zoom teeth whitening via WOWCHER. £69 for 40min. I called to make an appointment and was told they do not do that deal with Wowcher so I should pay them directly and get a refund from Wowcher. I did as they asked. Once I had the appointment I was told if I do a full hour it would be better for the Zoom whitening to work. I would have to pay a total of £120. When the hour was over I was to make a 2nd appointment. I then had to pay a further £120 for half an hour... I am not happy about paying £120 for half an hour. This somehow does not sit well with me. I feel scammed/cheated. I was embarrassed and paid the money, however, it's not worth being cheated by a shop that is trying to make more money on the back of a deal like this.. I could have booked it via Wowcher as the offer is still on Wowcher 3 weeks later. NOT HAPPY...
I am disappointed in the treatment I received, I have been scammed for my money which was not a small amount for the teeth whitening treatment.
Initially, when I first rang it was the owner who answered the phone, she was extremely polite and reassuring but in a hurry for me to make my full payment over the phone, I now understand why she was so eager to receive my payment. She knew exactly what was doing in her own conning form. I asked repeatedly, "will I receive the results I want, will the whitening instantly take effect?". The owner reassured me multiple amounts of times and might I add sold it so well to myself, "we have the best teeth whitening there is, it is all professional, I have had my teeth done here myself and the results were instant. Your teeth will show 16 shades lighter, I guarantee they will be WHITE!!".
When I went into the clinic it was everything I expected it to be for the location it resides in and the money I was paying. However, once I had finished my treatment there was no difference in my teeth. I was told my teeth had gone 8 shades lighter. I really struggled to see this, when I returned home to my family members, as well as friends, could not see a change in my teeth which confirmed my thoughts. I repeatedly phoned the owner, left messages as well as voicemails last Saturday (the 4th of August) but I have had no response, today is the 10th of August.
When I returned home I rang the clinic as I received no call back from the owner and explained everything which I was feeling, the employee there at the time could not understand why the owner was not answering and also why I was told my teeth would go 16 shades lighter. I explained whether she should or shouldn't have advised that, there has been no change in the colour of my teeth. The employee reassured me she would get the owner to call me back and here I am still awaiting a call, the clinic is not retrieving my calls. I also forgot to add when I finished my treatment I was supposed to receive a gel for my teeth as aftercare which I did not receive and was not mentioned to me till I went to my car and remembered. I went back in and asked and the employee and she responded, "they are currenly out of stock, we will ring you as soon as they are in".
I do not intend to leave this here and allow the clinic to get away with this kind of behaviour, what they are doing is illegal as after visiting my dentist, they explained there is no such thing as '18 shades lighter'. Also, there is nothing on the clinic's website that advertises teeth whitening, as initially, I found it on Groupon, I wonder what the reason for this is.
MY ADVICE TO ANYBODY WANTING TO VISIT THIS CLINIC IS; DO NOT!!!!!!! You will be left feeling the way I am and I do not wish that upon anybody.
feel completely ripped off paid £100 for infills that look no different and are cheap Russians, been getting lashes done for 6 years and Russians for 2 years and these are not Russians what a waste of money I won’t be returning to this salon
Hands down the best LVL treatment I've had so far. Have tried a few places but this result was amazing and I'm so pleased! I cannot recommend this place enough, the girls are so lovely and taking care of you from the second you walk in until you leave. Book it now!