Venue reviews

4.4
16 reviews
Ambience
Cleanliness
Staff
Value
Booked a spa evening for me and my wife. Meal was superb, much better than I expected for the price. The spa was excellent and the staff very friendly and helpful. There were a few parts of the spa not working but other than that it was a thoroughly enjoyable evening and we have booked to go again very soon.
dac101
5 years ago
Report
been before, so took my niece with me this time. She absolutely loved it. The staff is very helpful and friendly. The only thing is it was a little bit crowded even on a weekday. Overall absolutely beautiful.
RimaSun
5 years ago
Report
absolutely fab place, easy to find but difficult to leave! So relaxing and well staffed. Great facilities and would definately do it again. with the option of treatments but no pushing o have them, we just relaxed by the pool, sauna, jacuzzi, solar room etc Food was also very special, well presented and very tasty!!
shottonfamily
5 years ago
Report
First time we have been to this hotel & spa, will be going again next year, the rooms and beds were so comfy and you couldnt asked for better staff
DENISEb
5 years ago
Report
Visited Oct 2011 I visited the spa with my mum, which included an overnight stay in the hotel. When we checked in (11am) we were advised the room wouldn't be available until 3pm and that we had been allocated a double room - not ideal, so we asked if they could make it in to a twin, this wasn't a problem. We then headed to the spa to sign in and collect our robes etc. The receptionist/therapist seemed very harrassed and busy and as a result we didn't get a tour of the spa lor told where anything was. We found the pool area disappointing, there weren't enough sun loungers to accommodate the amount of people in the spa and as we hadn't been shown round we thought this was the only place to relax, had we been shown the relaxation room earlier we would have retreated there earlier! We ate our lunch in the Ozone restaurant which we found expensive although it was very tasty! The treatment that we both received was a back and back of legs massage, even though we had requested back, scalp and neck. The MAJOR downside to the treatment was that there was NO music playing, i questioned this and was told they didn't play music! I found this was a major flaw to the treatment and that the option should be given to the client to decide rather than the spa. The massage was good, but I did feel rushed. We had made reservations to eat in the White room restaurant that evening and we were a little disappointed with it, it is a 5 star hotel and restaurant and didn't feel it was all up to this standard - although the souffle was gorgeous!! We also chose to have breakfast in our room the next morning and this was terrible, i've had better in a low budget b&b! All in all it was a nice hotel and spa in a really nice location (a stones throw from the sea/beach) but we wouldn't rush back.
Urbanholistics
6 years ago
Report
Show more reviews...

About

The Serenity Spa at Seaham Hall Hotel
Lord Byron's Walk
Seaham
County Durham
SR7 7AG

Voted Best Spa for Style by The Sunday Times and Best UK Spa Destination by Conde Nast Traveller, The Serenity Spa at Seaham Hall is a place where water is used to pamper, indulge and relax you until your five senses are left begging for more.

Inspired by Feng Shui, you will discover a place that is oriental in design, with teak, granite and limestone everywhere amid an atmosphere of complete calm.

Choose from over forty five different treatments or one of our Day Rituals. Swim in the ozone-cleansed pool, work out in the TechnoGym, or just relax in the thermal baths.

Monday
10:00 AM8:00 PM
Tuesday
10:00 AM8:00 PM
Wednesday
10:00 AM8:00 PM
Thursday
10:00 AM8:00 PM
Friday
10:00 AM8:00 PM
Saturday
10:00 AM8:00 PM
Sunday
10:00 AM8:00 PM