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Venue rating

4.1

1069 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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The Runway
The Runway
Unit 2,
11-13 Horseferry Road, City Of Westminster, London, SW1P 2AH
United Kingdom

Hair Salon

The Runway
Unit 2,
11-13 Horseferry Road, City Of Westminster, London, SW1P 2AH
United Kingdom

Opening hours

Mon - Tue 11:00 am - 8:00 pm
Wed - Thur 11:00 am - 9:00 pm
Fri 11:00 am - 8:00 pm
Sat 9:30 am - 6:30 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Runway part of The Runway   Off-peak
This venue offers discounts on off-peak appointments.

At The Runway, discover what it means to be the most important person. In the trusted hands and expertise of our professional hair and beauty team, you will receive full VIP treatment. We offer a wide range of complimentary services, from delightful refreshments to free Internet access. After your relaxing experience, you'll leave full of confidence and feeling a million dollars!

"Be the focus of everyone's attention at The Runway"

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 1,069 reviews

5 stars 371
4 stars 425
3 stars 185
2 stars 48
1 star 40
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (3)
  • Body Wraps (2)
  • Heat Treatments (1)
  • Face
  • Acne Treatments (3)
  • Eye Treatments (2)
  • Eyebrow and Eyelash Treatments (15)
  • Facials (114)
  • LVL Lashes (5)
  • Men's Facial (2)
  • Microdermabrasion (4)
  • Hair
  • Blow Dry (22)
  • Brazilian Blow Dry Keratin Treatment (36)
  • Hair Colouring and Highlights Treatments (74)
  • Hair Conditioning and Scalp Treatments (18)
  • Hair Consulting (9)
  • Haircuts and Hairdressing (521)
  • Hair removal
  • Brazilian Waxing (18)
  • Hollywood Waxing (10)
  • Waxing (154)
  • Massage
  • Aromatherapy Massage (27)
  • Deep Tissue Massage (6)
  • Hand Massage (3)
  • Swedish Massage (1)
  • Therapeutic Massage (69)
  • Medical & Dental
  • Cosmetic Injectables (2)
  • Nails
  • Manicure (39)
  • Pedicure (37)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 2 days ago
Excellent waxing, will most likely go back. staff was very nice and made sure i was comfortable at all times.

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Verified review Visited May 2016
Posted 1 week ago
I had a Haircut and Moroccan Oil Treatment and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 1 week ago
I had a waxing and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 1 week ago
Great keratin treatment would definitely recommend!

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Verified review Visited May 2016
Posted 1 week ago
Excellent, as always. I was welcomed as soon as I walked in the door. The salon is clean and friendly. The waxing itself was good, she was very thorough and didn't miss any bits (which often happens when I have gone to other places, because my hair is blonde and hard to see). The wax was a good temperature and she made sure I was comfortable.

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Verified review Visited May 2016
Posted 1 week ago
Thank you. Excellent!

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Verified review Visited April 2016
Posted 3 weeks ago
Lovely staff but the blow dry didn't make much difference to my hair - waste of money

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Verified review Visited April 2016
Posted 3 weeks ago
Good facial, will go back again

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Verified review Visited April 2016
Posted 3 weeks ago
I had a Mineral Salt Scrub, The Runway Body Massage, Nourishment Sea Mud Therapy and have awarded it 3 stars.

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Verified review Visited April 2016
Posted 3 weeks ago
Had a really good haircut for a very reasonable price. I had a hair treatment included in my price, and my hair still feels soft thanks to it almost two weeks later. Very good value for money

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Verified review Visited April 2016
Posted 4 weeks ago
I had a Brazilian Blow Dry and have awarded it 4 stars.

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Verified review Visited April 2016
Posted 4 weeks ago
Excellent and quick.

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Verified review Visited April 2016
Posted 1 month ago
I would definitely recommend this salon for friendliness & value for money. The staff are very friendly, puts you at easy & offer a range of great treatments.

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Verified review Visited April 2016
Posted 1 month ago
It was really nice experience at Runway. The staff was excellent, very kind and provided me a high quality of service.

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Verified review Visited April 2016
Posted 1 month ago
There's a lot going on At the venue so it is noisy. Staff are welcoming and friendly.

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Verified review Visited April 2016
Posted 1 month ago
Had the haircut and Moroccan oil treatment - very good value for money the offer I thought. The place was very clean and relaxing, staff very nice, genuinely pleasant experience and haircut is good. My only issue with it was that it's quite a bit shorter than I wanted, but in fairness to my stylist it's possible that I didn't make clear enough how much length I was willing to lose. I would definitely go back but just be a bit more strict about what I want

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Verified review Visited April 2016
Posted 1 month ago
Massage was lovely but was kept waiting for 30 mins.

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Verified review Visited April 2016
Posted 1 month ago
Got a really nice haircut, salon is also open till late to accommodate after work appointments.

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Verified review Visited April 2016
Posted 1 month ago
The facialist was very nice and her hands were soft. I don't think she did the extraction well enough though, She also used something that burned the heck out of my face but I have tough skin so I was fine but beware! some of the lotion got in my eyes too, she was a bit sloppy.

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Verified review Visited April 2016
Posted 1 month ago
Love this place, they never take off too much and always make sure you're happy. They plan ahead for next time and don't mind if I bring my hair extensions to have them cut in too.

Definitely keep going back.

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