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Venue rating

4.1

1023 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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The Runway
The Runway
Unit 2,
11-13 Horseferry Road, City Of Westminster, London, SW1P 2AH
United Kingdom

Hair Salon

The Runway
Unit 2,
11-13 Horseferry Road, City Of Westminster, London, SW1P 2AH
United Kingdom

Opening hours

Mon - Tue 11:00 am - 8:00 pm
Wed - Thur 11:00 am - 9:00 pm
Fri 11:00 am - 8:00 pm
Sat 9:30 am - 6:30 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Runway part of The Runway   Off-peak
This venue offers discounts on off-peak appointments.

At The Runway, discover what it means to be the most important person. In the trusted hands and expertise of our professional hair and beauty team, you will receive full VIP treatment. We offer a wide range of complimentary services, from delightful refreshments to free Internet access. After your relaxing experience, you'll leave full of confidence and feeling a million dollars!

"Be the focus of everyone's attention at The Runway"

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 1,023 reviews

5 stars 343
4 stars 412
3 stars 180
2 stars 48
1 star 40
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Wraps (1)
  • Heat Treatments (1)
  • Face
  • Acne Treatments (3)
  • Eye Treatments (2)
  • Eyebrow and Eyelash Treatments (14)
  • Facials (105)
  • LVL Lashes (5)
  • Men's Facial (2)
  • Microdermabrasion (4)
  • Hair
  • Blow Dry (22)
  • Brazilian Blow Dry Keratin Treatment (31)
  • Hair Colouring and Highlights Treatments (73)
  • Hair Conditioning and Scalp Treatments (18)
  • Hair Consulting (9)
  • Haircuts and Hairdressing (511)
  • Hair removal
  • Brazilian Waxing (18)
  • Hollywood Waxing (10)
  • Waxing (139)
  • Massage
  • Aromatherapy Massage (25)
  • Deep Tissue Massage (6)
  • Hand Massage (3)
  • Swedish Massage (1)
  • Therapeutic Massage (69)
  • Medical & Dental
  • Cosmetic Injectables (2)
  • Nails
  • Manicure (37)
  • Pedicure (36)
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Have you been here? Write a review
Verified review Visited February 2016
Posted 2 days ago
The staff member was lovely and can't fault her personable nature. However, I was disappointed with the wax I received. The actual procedure was pain free and I did feel like the lady who did my wax was careful. However, when I got home I noticed that there were still quite a few stray hairs and I could have probably been achieved the same result at home just by plucking. Also the lady accidentally poured the finishing oil into my hair, leaving my with very greasy hair for the rest of the working day. It's a shame because the lady herself was very nice but unfortunately I was disappointed with the result.

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Verified review Visited February 2016
Posted 2 days ago
Very nice staff

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Verified review Visited December 2015
Posted 2 days ago
I would definitely recommend this salon for friendliness & value for money. The staff are very friendly, puts you at easy & offer a range of great treatments.

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Verified review Visited February 2016
Posted 3 days ago
I had a Ladies Cut and Blow Dry and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 4 days ago
I got this for my daughter and she was delighted with her haircut. The Runway team are very helpful as she wanted to change the time. The hairdresser was very good and styled her hair to her satisfaction. The salon is well located and easy to get to.

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Verified review Visited January 2016
Posted 5 days ago
Really happy with the highlights and great value. Will be coming back.

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Verified review Visited January 2016
Posted 6 days ago
:)

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Verified review Visited January 2016
Posted 1 week ago
The Italian member of staff, was amazing. Her English wasn't great but she makes some of her English counterparts look quite shoddy. She gave me a great amount of time and didn't try to cut anything short like I've experienced in other places. Her facial was one of the best I've had.

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Verified review Visited January 2016
Posted 1 week ago
I had a Ladies Cut and Blow Dry and have awarded it 5 stars.

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Verified review Visited January 2016
Posted 3 weeks ago
I was disappointed with the massage overall. I was expecting it to be a lot better. I did get it half price luckily as I wouldn't have been happy to pay the full price. The staff were lovely but unfortunately I won't be booking a massage again here.

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Verified review Visited January 2016
Posted 3 weeks ago
Was slightly apprehensive after reading reviews but I was pleasantly surprised! I wanted very subtle blond highlights and was worried when she put bleach in it but I am so so happy with my new hair. I LOVE it! Highly recommend, the way it's turned out and for only £85 I couldn't be happier.

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Verified review Visited December 2015
Posted 3 weeks ago
Reliable, affordable - can't go wrong with these guys in my experience

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Verified review Visited January 2016
Posted 4 weeks ago
Really good service with lovely staff, and the wax was very good.

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Verified review Visited August 2015
Posted 4 weeks ago
This was my first visit to the Runway and I have to say my first treatment of LVL lashes was a great success. My eyelashes looked longer and a much nicer shape. The staff member was polite and friendly.

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Verified review Visited October 2015
Posted 4 weeks ago
The treatment was good, my eyelashes certainly showed an improvement in length and shape and the member of staff was very friendly. I was not advised that I should not apply mascara until 24 hours after the treatment which did cause some issues with the length of time the effect of the LVL lasted.

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Verified review Visited January 2016
Posted 4 weeks ago
Friendly and professional service. Saw me straight away although I was early. Clean, modern facilities. Lots of space. I like my cut and the stylist was experienced. I would go again and recommend to friends.

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Verified review Visited December 2015
Posted 1 month ago
This was a very god cut and the staff were very friendly. My only complaint is that I had pre-booked (and pre-paid) for a full head of highlights and my hairdresser said he would just do a half head because it would look better. I should have brought it up at the time but I felt like I should just do what he said. It looks fine, but is frustrating that I paid for a more expensive treatment (I am happy to have half heads intermittently but would like to pay accordingly!)

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Verified review Visited December 2015
Posted 1 month ago
A very good haircut - all to time and very professional and polite team.

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Verified review Visited December 2015
Posted 1 month ago
I had a Brazilian Blow Dry and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 1 month ago
The best Keratin blow dry treatment I have ever had. I have very frizzy curly hair.

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