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Venue rating

3.3

11 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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The Ocean Rooms Spa at Hilton Newcastle Gateshead Hotel
The Ocean Rooms Spa at Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Hotel,
Bottle Bank, Gateshead, Newcastle-upon-Tyne, NE8 2AR
United Kingdom

Hotel Spa

The Ocean Rooms Spa at Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Hotel,
Bottle Bank, Gateshead, Newcastle-upon-Tyne, NE8 2AR
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 8:00 am - 9:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Ocean Rooms Spa at Hilton Newcastle Gateshead Hotel part of The Ocean Rooms Spas

The Health Club offers a fantastic 15 metre long and 1.3 metre depth heated pool, jacuzzi, sauna room and steam room with loungers to lie back and relax. There is also a state of the art gymnasium using “precor” equipment. Towels are provided for you with showering and changing area and secure locker room, lockers take a £1 coin, there are also hairdryers within the club.

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Services

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Comments

Reviews (written by customers after their visit)

3.3

Chain rating

Based on 11 reviews

5 stars 4
4 stars 2
3 stars 1
2 stars 1
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (1)
  • Face
  • Classic Facials (7)
  • Massage
  • Deep Tissue Massage (1)
  • Hand Massage (2)
  • Hot Stone Massage (1)
  • Indian Head Massage (2)
  • Therapeutic Massage (3)
  • Nails
  • Manicure (2)
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Verified review Visited July 2014
Posted 2 years ago
Really bad spa. Definitely not 5*. Tiny pool and sauna steam room. Sauna wood was unstable and rocking. The facilities were open to public and hotel users. The facial treatment was meant to last 30 min but lasted 15min. For treatments u are taken into a cloak room cupboard where there is barely space to stand. The room has no sink, instead of a sink they used morphy Richards slow cooker to heat up water to do facial! Using same water repeatedly. Awful! Also facial was simply someone washing ur face with different products. NiNim as sage It techniques applied. Staff are basically teenagers no experience

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Verified review Visited June 2014
Posted 3 years ago
Treatment time short. Facial very basic. Thai foot massage didnt involve much much foot massage at all. Mostly backs of lower legs. Very disappointing. Poor value for money. Couldnt recommend.

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Verified review Visited April 2014
Posted 3 years ago
I went for a Escape Half Day Spa Getaway and have awarded it 4 stars.

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Verified review Visited February 2014
Posted 3 years ago
Enjoyable afternoon -appreciated that we got discount off parking and food/drink in hotel after spa experience. Spa nice, treatments good more seats around the pool would be appreciated but all in all good value for money

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Verified review Visited February 2014
Posted 3 years ago
I went for a Escape Half Day Spa Getaway and have awarded it 5 stars.

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