Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.1

75 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
The Malvern Spa
The Malvern Spa
Grovewood Road,
Malvern, Worcestershire, WR14 1GD
United Kingdom

Destination Spa

The Malvern Spa
Grovewood Road,
Malvern, Worcestershire, WR14 1GD
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

A few seconds ago

Comments

Reviews are written by customers after their visit.

4.1

Venue rating

Based on 75 reviews

5 stars 38
4 stars 21
3 stars 11
2 stars 2
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (3)
  • Body Wraps (3)
  • Steam and Sauna Therapy (11)
  • Face
  • Classic Facials (17)
  • Facials - Men's (4)
  • Fitness
  • Swimming (9)
  • Massage
  • Aromatherapy Massage (9)
  • Deep Tissue Massage (4)
  • Hot Stone Massage (4)
  • Indian Head Massage (1)
  • Pregnancy Massage (1)
  • Therapeutic Massage (16)
  • Nails
  • Manicure (9)
  • Pedicure (9)
Show more
Verified review Visited June 2016
Posted 10 months ago
I went for a Express Revival Half Spa Day and have awarded it 4 stars.

Be the first to comment on this review

Cancel
Verified review Visited February 2016
Posted 1 year ago
I booked the treat me package for £150 ,which was for two hours of treatment ( facial and back massage. On arrival i was asked to pay the balance when everything had beenpaid for. I was taken in late for my treatment and it wss finished before the hour was up then i was told i would be taken to the relaxation room whic was freezing and would have a twenty minute wait agaibi didnt recieve my full time for tx.When i booked the treatments i was told i would have the facial then the vack massage straight after. The place is shabby not overly clean andneeds an update. I wouldnt go back

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited February 2016
Posted 1 year ago
I went for a Late Escape and have awarded it 4 stars.

Be the first to comment on this review

Cancel
Verified review Visited February 2016
Posted 1 year ago
I don't believe this was good value for money, it was over priced for what it was.! Although the hydro pool was nice we was disappointed to find that one of the steam rooms were closed due to refurbishment. Another disappointment was we was waiting over half an hour for a robe as they were no clean ones, So we had to sit in the spa area with a towel and felt awkward as my partners towel was so small that it kept falling off him. Another big disappointment for us was the restaurant. We waited a while to receive our alcoholic drinks (even starters were served and still no drinks) and the service itself was very slow and seemed unorganised. I ordered steak and was not given a steak knife and struggled to eat my steak with the normal knife. I've never been to a restaurant who doesn't give you the correct cutlery for your meal. Also we had to chase staff to see if it was ok to leave the table and if we had to sign anything before we left. Another disappointment was the fact that my massuse had left me back in the waiting area of the spa whilst my partner was taken to the relaxation room after his massage. I saw his massuse who apologised and told me I was meant to be taken into the relaxation room instead of the waiting area. Also although my massuse was a lovely person I felt her massaging technique were not very good as I was in a lot of pain as she massaged me. I did tell her she was too harsh but to be honest it wasn't relaxing because my neck was hurting after and I felt she was probably too rough with me. We liked the hydro pool and the steam and sauna rooms were nice. Would definitely recommend improvements in the restaurant and more staff training as staff seemed unorganised.

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited February 2016
Posted 1 year ago
Disorganised. Overpriced.

Report as inappropriate

Be the first to comment on this review

Cancel