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Venue rating

3.7

109 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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The Spa at The Macdonald Manchester Hotel
The Spa at The Macdonald Manchester Hotel
Macdonald Manchester Hotel & Spa,
91 London Road, Manchester, M1 2PG
United Kingdom

Hotel Spa

The Spa at The Macdonald Manchester Hotel
Macdonald Manchester Hotel & Spa,
91 London Road, Manchester, M1 2PG
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Spa at The Macdonald Manchester Hotel part of Macdonald Hotel & Resorts

Enjoy the largest 4-star luxury hotel in the heart of the city at the Macdonald Manchester Hotel & Spa. A modern hotel located within walking distance of Piccadilly train station and within easy reach of major motorways, making our hotel a convenient choice for a comfortable stay in Manchester's cosmopolitan city centre.

Discover The Spa at The Macdonald Manchester, a sumptuous spa with luxury rooms and a signature thermal suite forming part of every experience. Indulge and relax in deeply soothing Decleor products for both men and women. Take the time to discover our range of spa and beauty treatments lasting from as little as 30 minutes to half a day, full day and weekend breaks.

Our signature thermal suite comprises of a steam room, rock sauna, infra-red sauna, ice room, sensation shower and heated loungers.

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Comments

Reviews (written by customers after their visit)

3.7

Chain rating

Based on 109 reviews

5 stars 35
4 stars 48
3 stars 8
2 stars 10
1 star 8
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (20)
  • Body Wraps (2)
  • Cellulite Treatments (1)
  • Infrared Therapy (9)
  • Steam and Sauna Therapy (57)
  • Face
  • Facials (50)
  • Fitness
  • Swimming (24)
  • Massage
  • Deep Tissue Massage (56)
  • Foot Massage (1)
  • Hot Stone Massage (7)
  • Therapeutic Massage (21)
  • Nails
  • Manicure (17)
  • Pedicure (18)
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Verified review Visited November 2016
Posted 1 day ago
Brilliant staff and good atmosphere. Slightly confusing entrance, but the treatments were fantastic and I came away feeling rested.

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Verified review Visited November 2016
Posted 3 days ago
We couldn't make it this time but have stayed before an loved it.

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Verified review Visited November 2016
Posted 1 week ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited November 2016
Posted 2 weeks ago
Booked for Two nights Re-balance and Recharge Spa through Last Minute. com and paid in advance. However booked with the Spa prior to going as instructed but disappointed on arrival as our reservation couldn't be found so we had to wait up to 20 minutes for it to be found, we didn't get our Procesecco and fruit on arrival or our Lunch for two until I had to complaint twice before it was eventually sorted. Evening meal was fine on first night all explained Second night they tried to charge for it. The hotel where aware of the error but I am disappointed they didn't seem to understand the Spa break information even though I received all mine in an email. If booking this break do check with the hotel is my advice.

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Verified review Visited November 2016
Posted 3 weeks ago
Stayed here as a birthday present for my mum & we couldn't have been treated better. Staff are friendly & approachable, making you feel welcome. Room was beautiful & the food in the restaurant was gorgeous. I noticed chefs on kitchen were same at dinner & breakfast & yet you wouldn't tell that they were probably home late & up early. Will definitely be staying here again. Perfect location for train station & town centre.

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Verified review Visited November 2016
Posted 3 weeks ago
The massage was first class the best I have had,
Missing plung and pool,ice room nothing to sit on.
The room was perfect and spacious
The restaurant was cold and was a steak Bar .

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Verified review Visited October 2016
Posted 1 month ago
Lovely spa day and evening spent at MacDonald Manchester, room was modern and clean, spa facilities were nice, massage was great by Sammie, food in the Steakhouse Restaurant was super and the breakfast was great too.
Note: tray charge for room service is not made very clear and lots of empty plates outside rooms where guests had left them for staff to clear away, only too negatives I experienced though. Thanks for a nice stay

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Verified review Visited October 2016
Posted 1 month ago
A thoroughly enjoyable and relaxing day. Lunch was excellent and catered for our dietary needs. Overall great value for money.

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Verified review Visited October 2016
Posted 1 month ago
I went for a Escape Relax & Refresh Spa Day and have awarded it 4 stars.

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Verified review Visited September 2016
Posted 2 months ago
A surprise special stay in another city. This over night spa deal was not cheap however was it worth the amount paid... unfortunately not.
rips in lampshades, fire alarm system hanging from ceiling ( even after reporting it twice still nobody came up to fix),not enough toiletries, called room service for simply a bucket of ice- it took 25 minutes after assuring me it would only be 5-10. After calling the night before my stay and trying to arrange some champagne- potentially new staff- or simply couldn't answer anything I asked and a lot of his replies were... call back tomorrow which isn't great! Trying to arrange a special certain champagne for myself and my partner, was told they definitely have it, to be told on the day they are out of stock. Just highly disappointing which I couldn't have expressed more to one of the receptionists who seemed to dismiss me so quickly and check out- ok thanks for letting me know, you have no extras thanks bye, and back to her phone call on the front desk.

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Verified review Visited September 2016
Posted 2 months ago
We got a great deal and the hotel is lovely. The only thing I felt missing was either a pool or jacuzzi. Food included in the deal was great.

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Verified review Visited August 2016
Posted 3 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 3 months ago
I went for a Escape Select Spa Day and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 3 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 4 months ago
Higgledy Piggledy layout, no structure to the layout, no jacuzzi or swimming pool. Thermal suit on ground floor, had to go all the way upstairs through reception in your gown to sit in a cold room to read and relax. Could hear other customers and staff talking loudly and laughing during the treatment. Staff un attentive; more concerned with chatting about their social lives. Ice machine in cold room not working, hardly any steam in steam room, toilets didn't flush correctly, customers left dressing gowns and towels all over the changing room, staff did not check the changing rooms regularly. Not worth the money.

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Verified review Visited July 2016
Posted 4 months ago
Great hotel, can not complain, great value for money. Would recommend it to any of my friends or family to go. Only thing I would pick on is that there was no swimming pool within the spa facilities.

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Verified review Visited June 2016
Posted 5 months ago
Facilities were not great steam room wasn't working. No pool. Very average

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Verified review Visited May 2016
Posted 6 months ago
Too many people ther. Noisy. No beds free for hours in the relaxation room

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Verified review Visited May 2016
Posted 6 months ago
Very calming experience. Facilities were excellent although small so experience may be different if they were busy but our experience was excellent and we will be returning.

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Verified review Visited April 2016
Posted 7 months ago
I was taken aback by how small the spa wad, not much available and they booked in too many people (consider it's quite small) for it to be relaxing. Not impressed with it at all. The massage itself was amazing, though not the full hour I paid for.

I also paid for either a bento box or a 2 course meal- however whilst there I wasn't given an option...was given the bento box (where the food wasn't even nice) . Finally was supposed to get a champagne, and didn't. Not impressed at all.

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