The staff were purely rude. The treatments made you feel uncomfortable- like it was too much effort for them to create small talk. The short blonde haired one need to take lessons in public manners, and people skills- attitude of a 15 year old.
We had prebooked the food but was shoved in the corner of the bar with flat fizzy drinks and cold pizza whilst their was somewhat of a do on.
Wouldn’t recommend unless new staff & cleaner facilities.
The staff were very friendly and helpful and the hotel and facilities were clean.Enjoyed the whole experience.
Not too busy, lovely staff, overall wonderful day
Overall very good, but the venue was cold, the room we ate in was very cold, thankfully the treatment room was warm
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My Daughter and I had a lovely morning. We were treated very well except that our spa voucher offered us a hot drink which we didn’t get. Our head, neck and shoulder massages were very nice and relaxing and for me the facial was Brilliant. I could have stayed all day. I would definitely consider visiting again.