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Venue rating

4.4

17 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Cove Spa Hitchin
The Cove Spa Hitchin
8-10 Arcade Walk,
Hitchin, Hertfordshire, SG5 1EE
United Kingdom

Day Spa

The Cove Spa Hitchin
8-10 Arcade Walk,
Hitchin, Hertfordshire, SG5 1EE
United Kingdom

Opening hours

Mon 10:00 am - 6:00 pm
Tue - Fri 10:00 am - 8:00 pm
Sat 9:00 am - 5:00 pm
Sun 10:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Cove Spa Hitchin part of The Cove Spas

Multi Award Winning Cove Spa are winners of 'Spa of the Year 2015' at the London Hair & Beauty Awards!

We offer a wide range of beauty treatments to both women and men in our beautiful and relaxing atmosphere, equipped with a thermal suite which boasts the best facilities in town - steam room, aromatherapy room, monsoon shower and a couples treatment area.

The Cove Spa is renown for its personalised service and cutting edge treatments; we offer you a superb choice of spa rituals, facials, massages, inch loss body wraps, anti cellulite treatments, manicures, spray tanning, holistic treatments, hot stone massage, Indian head massage and waxing. All you have to do is relax and enjoy being pampered.

We only use products from leading brand companies, these currently include the following product houses.

ENVIRON, famous for anti-aging treatments and skincare, CACI for non-surgical face lifts and skin blemish repair Aromatherapy Associates facial and body treatments Jessica for manicures and pedicures – including the exquisite GELeration soak-off nail system Lash Perfect eyelash extensions St Tropez Spray Tan (the brands favoured by the stars).

Our experienced therapists offer you treatments in a calm relaxed and air conditioned treatment room where you will have the opportunity to discuss any concerns you may have relating to beauty.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 17 reviews

5 stars 8
4 stars 7
3 stars 1
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Infrared Therapy (1)
  • Face
  • Facials (2)
  • Hair removal
  • Male Waxing (1)
  • Waxing (1)
  • Massage
  • Deep Tissue Massage (1)
  • Foot Massage (2)
  • Pre and Post Natal Massage (2)
  • Swedish Massage (1)
  • Thai Foot Massage (1)
  • Thai Massage (2)
  • Therapeutic Massage (3)
  • Nails
  • Gel Nails (4)
  • Manicure (1)
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Have you been here? Write a review
Verified review Visited April 2016
Posted 1 week ago
Very nice ambience, the process was as comfortable as it could be and tea was provided

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Verified review Visited March 2016
Posted 3 weeks ago
I had a Pregnancy Massage and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 1 month ago
I had a Lovers’ Cove Ritual for Two and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 1 month ago
I had a Environ Vitamin Facial and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 1 month ago
nice friendly staff and relaxing atmosphere.

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Verified review Visited March 2016
Posted 1 month ago
Very good

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Verified review Visited February 2016
Posted 2 months ago
appointment on time.Good service. Friendly staff.Enjoyed experience.

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Verified review Visited January 2016
Posted 2 months ago
very pleased with my manicure and Gel nails.

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Verified review Visited January 2016
Posted 3 months ago
Good experience.Would use again.

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Verified review Visited December 2015
Posted 3 months ago
I really enjoyed it. The lady was very friendly and told me everything I wanted to know. Afterwards I felt no aches and pains whatsoever-something I haven't experienced in a long time!

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Posted 4 months ago
Firstly, the toilets in the changing room were in such a terrible state that I couldn't face going in there, the first dressing gown was filthy and clearly hadn't been washed from the previous client (so I put this straight in the laundry basket) and the second gown was suitable for a size 10 dress only, which unfortunately I am not. The steam room had a terrible smell of drains/dampness which meant we spent very little time in it, the spa suite was in need of a repair with paint peeling off the ceiling and finally during the massage the consultants were mouthing to each other whilst carrying out the treatment, which I found extremely rude. I paid £160 for this 2 hour session which is extortionate given the overall experience and would never return. Terrible!

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Comments

4 months ago
Dear NLS1234567, could I kindly check if you've left a review for the right Spa?

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4 months ago
It was The Cove Spa at Hitchin that we visited last Friday.

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Verified review Visited August 2015
Posted 7 months ago
I had a facial. manicure and eyebrows done .It was very relaxing and I would recommend it to family and friends.

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Verified review Visited August 2015
Posted 8 months ago
I had a Express Massage and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 1 year ago
The spa facilities were great and the massage was fantastic. Great pressure and very relaxing. The staff were friendly and attentive. There was also an unexpected feature in a steam room which was very nice!

However, the Lovers Cove package wasn't as described either on the Wahanda or on the Spa website. We package states we recieve three treatments; a foot ritual, a full body massage and lastly a choice between a scalp or foot massage. We were given the first two and then told that the last part was incorporated into the full body massage (which although very nice focused very little on the scalp which we both would have chosen as the additional treatment). I would advise Cove Spa to amend their package description so others aren't expecting three treatments as well. Or if this was a mistake by the spa staff to compensate us accordingly.

Other than that, it was great!

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Verified review Visited November 2014
Posted 1 year ago
I would visit again and will book next month, the staff were friendly,helpful and attentive. My Jessica GELeration was not rushed and while she was doing the manicure she was explaining what she was doing & why.

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Verified review Visited June 2014
Posted 1 year ago
Good treatment but has been cut short than before. Would be more effective it an hours treatment. Otherwise was good.

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Verified review Visited June 2014
Posted 1 year ago
Lovely ambience and facility at the spa, I had the environ vitamin facial which was only 50 minutes. The mask was a little runnier than experienced at other salons so was quite messy. Good massage techniques perhaps next time will be less rushed. Have booked to go back again this thine for the longer facial for 1.30 hrs

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