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Venue rating

4.4

32 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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The Cove Spa Hitchin
The Cove Spa Hitchin
8-10 Arcade Walk,
Hitchin, Hertfordshire, SG5 1EE
United Kingdom

Day Spa

The Cove Spa Hitchin
8-10 Arcade Walk,
Hitchin, Hertfordshire, SG5 1EE
United Kingdom

Opening hours

Mon 10:00 am - 6:00 pm
Tue - Fri 10:00 am - 8:00 pm
Sat 9:00 am - 5:00 pm
Sun 10:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Cove Spa Hitchin part of The Cove Spas

Located on Arcade Walk, The Cove Spa Hitchin provides a tranquil escape to refresh your mind and body. A short walk from Hitchen Library, they offer unique, personalised treatments in a serene and soothing space.

Two time winners of the Spa of the Year at the London Hair & Beauty Awards, exceeding your expectations at every step is part of their philosophy. With a team of highly qualified spa professionals, they specialise in results driven skincare, relaxing holistic therapies and industry leading beauty treatments. They understand that your time is precious so are open seven days a week, allowing you to indulge at a time that suits you. With a focus on delivering exceptional treatments in a calm and relaxing environment, The Cove Spa aims to rejuvenate you from head to toe.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 32 reviews

5 stars 19
4 stars 9
3 stars 1
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Infrared Therapy (2)
  • Face
  • Facials (2)
  • Hair removal
  • Bikini Waxing (1)
  • Brazilian Waxing (1)
  • Hollywood Waxing (2)
  • Male Waxing (2)
  • Waxing (4)
  • Massage
  • Deep Tissue Massage (1)
  • Foot Massage (4)
  • Pregnancy Massage (3)
  • Swedish Massage (3)
  • Thai Massage (3)
  • Therapeutic Massage (4)
  • Nails
  • Gel Nails (8)
  • Manicure (1)
  • Pedicure (1)
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Verified review Visited December 2016
Posted 2 weeks ago
Very accommodating and friendly staff! Great and timely treatment!

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Verified review Visited December 2016
Posted 3 weeks ago
Lovely place, very serene. The staff were polite and helpful. A bikini wax isn't the most pleasant treatment! But the service was friendly and professional and the facilities were clean and cosy. Would definitely recommend The Cove Spa.

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Verified review Visited December 2016
Posted 3 weeks ago
I am sorry to only score one star but that massage was a terrible experience. I told the masseuse I had a bad knee/leg before she started but she applied so much pressure that she pulled a tendon in my leg causing me a lot of pain. Also I am quite thin (6.8 st) but she applied far too much pressure as I am quite bony.
I spent the next 50 mn in a very uncomfortable position with my leg bent to stop the pain whilst she carried on with the massage. The other shock was the cost as I understood it to be £44 but was asked to pay £55. Your online website is not clear about this and it could be called false advertising.

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Verified review Visited December 2016
Posted 3 weeks ago
Exactly what I needed! The pregnancy massage felt amazing and the lovely lady was very attentive and made sure that I was comfortable throughout.

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Verified review Visited December 2016
Posted 1 month ago
I had a Hot Waxing Treatments and have awarded it 5 stars.

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Verified review Visited November 2016
Posted 1 month ago
Great venue, really good staff. felt welcomed and well informed of what was going to happen when. would recommend to anyone.

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Verified review Visited November 2016
Posted 1 month ago
Perfect

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Verified review Visited November 2016
Posted 1 month ago
I had a Pedicure and have awarded it 5 stars.

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Verified review Visited November 2016
Posted 2 months ago
I had a Reflex Foot Therapy Massage and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 5 months ago
I had a Gel Nails and have awarded it 5 stars.

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Verified review Visited June 2016
Posted 7 months ago
Really lovely spa and the lady taking care of me was wonderful (so sorry I've forgotten your name!) Gels in particular were really lovely and the atmosphere and products were great. Very serene, I was offered water and herbal tea and felt extremely well-looked after and pampered!

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Verified review Visited May 2016
Posted 7 months ago
I was very impressed. I booked on the day and was unfortunately running 15min late. I called in advance and it was absolutely no issue for them. On arrival they took care of me offered water and then I continued to the treatment. Male waxing was done in a professional manner and overall I was very satisfied with the experience.

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Verified review Visited May 2016
Posted 8 months ago
I had a Gel Nails and have awarded it 4 stars.

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Verified review Visited May 2016
Posted 8 months ago
Pedicure here was perfect. All on time, no running late, good facilities and friendly staff.

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Verified review Visited April 2016
Posted 8 months ago
Very nice ambience, the process was as comfortable as it could be and tea was provided

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Verified review
Posted 8 months ago
My partner had booked for me a 45 min Swedish express massage. I have arrived 15 min before my booked appointment where the woman at reception gave me some papers to fill whilst she was talking with another client. At this point it has already passed my starting time when she introduced herself as Jess and that she will give me the massage; I asked to use the toilette and after we chatted about which kind of massage I had before. As it transpired the "consultation period" was included in the 45 min of massage...of which I only had about 30 minutes of massage out of booked 45 min. Suffice it to say I felt ripped off.
I was very disappointed with the process especially as I asked Jess 3 times to apply more pressure on my back but to no avail. Not planning to visit them again in all honesty.

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Verified review Visited March 2016
Posted 9 months ago
I had a Pregnancy Massage and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 9 months ago
I had a Lovers’ Cove Ritual for Two and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 9 months ago
I had a Environ Vitamin Facial and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 9 months ago
nice friendly staff and relaxing atmosphere.

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