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Venue rating

3.5

63 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
The Bannatyne Spa Millbank
The Bannatyne Spa Millbank
4 Millbank,
Westminster, London, SW1P 3JA
United Kingdom

Day Spa

The Bannatyne Spa Millbank
4 Millbank,
Westminster, London, SW1P 3JA
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

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Comments

Reviews are written by customers after their visit.

3.5

Chain rating

Based on 63 reviews

5 stars 15
4 stars 21
3 stars 13
2 stars 6
1 star 8
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Spray Tanning and Sunless Tanning (2)
  • Face
  • Classic Facials (17)
  • Massage
  • Bamboo Massage (1)
  • Deep Tissue Massage (1)
  • Hot Stone Massage (1)
  • Indian Head Massage (2)
  • Lava Shells Massage (1)
  • Swedish Massage (27)
  • Therapeutic Massage (19)
  • Nails
  • Acrylic, Hard Gel & Nail Extensions (1)
  • Manicure (3)
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Verified review Visited August 2014
Posted 3 years ago
It was very relaxing. Would go again. The spa facilities were really good and the staff were helpful. Big thumbs up .

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Verified review Visited August 2014
Posted 3 years ago
Not sure i would recommend this place! My eyebrows were poorly done with no attention to details that I had to redo them myself! They kept me waiting for long without appologizing. The staff were not great!

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Verified review Visited August 2014
Posted 3 years ago
I went for a Bannatyne Spa Day For One and have awarded it 5 stars.

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Verified review Visited July 2014
Posted 3 years ago
The spa was really lovely with nice relaxing lighting and lovely pool area - but I think the pool needed to be bigger as a lot of people came to do proper lengths so by the time there was 3 people doing that there wasn't a lot of room for anyone else. I loved my back massage but was quite disappointed with my pedicure. The lady who did the nail varnish was very thorough but I don't think it was clear when I booked that it was purely nail varnish and no filing of hard skin etc which is why I booked it in the first place!

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Verified review Visited July 2014
Posted 3 years ago
The Spa is tagged on to a gym and shares the reception area so you have a mix of people coming in, from office workers on their lunch breaks, to people waiting in dressing gowns for a treatment. It feels a bit weird sitting in a public reception area whilst all and sundry come in. Whilst waiting for my treatment there was a gym class going on, so the spa music was drowned out by the boom boom of the exercise class music. The pool and sauna, whilst really nicely laid out and good facilities, are shared with sports club members, so there's the odd bod ploughing up and down the pool for exercise rather then relaxation. These shared facilities are also mixed male/female, which personally made me feel a bit self conscious as I thought I was going for a spa day. There are male staff wandering around sorting towels and wotnot. There are tea and coffee facilities in reception, but no catering and no herb teas available. My friend and I went for the double package which was £69. In the context of using the facilities and having a treatment it was fine, but once we'd had our treatments we did not feel like hanging around as there was nowhere to really chill out. The Sanctuary it ain't. The website makes it sound better than it is. That said, the staff are lovely and very helpful.

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