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Venue rating

4.8

362 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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ThaiNamoon Massage and Beauty
ThaiNamoon Massage and Beauty
84 Brook Street,
Chester, Cheshire, CH1 3DN
United Kingdom

Massage & Therapy Centre

ThaiNamoon Massage and Beauty
84 Brook Street,
Chester, Cheshire, CH1 3DN
United Kingdom

Opening hours

Mon - Sun 10:30 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

ThaiNamoon Massage and Beauty

Tripadvisor's award winning massage centre. We are situated in the heart of Chester, yet step inside our door and within seconds you begin to feel that you are a million miles away from the stressful city life.

ThaiNamoon offers you an escape to a place of peace and harmony, where you can relax and unwind as you enjoy a range of authentic massage and beauty treatments performed by trained and attentive staff. We offer a wide range of beauty treatments and massage therapies.

Our massage therapists are carefully chosen and even if they come to us fully qualified they are retrained to offer our unique range of massage therapies. '''Quality is the watchword at ThaiNamoon'''. Our regular clients range from celebrity chefs to actors and local surgeons as well as tourists and locals alike. They all testify to the benefits of a ThaiNamoon Massage.

Whether you are looking for a Traditional Thai Yoga massage, Deep tissue or a more relaxing of our signature massage, Aromatherapy or Hot Stone massage, ThaiNamoon is the place for you. If you come for a beauty treatment you can choose to simply relax, or you can make complimentary use of our WiFi to check your emails and surf the web whilst you sip a delicious jasmine green tea.

Please look at our TripAdvisor ratings to see what our customers think.

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Services

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Comments

Reviews (written by customers after their visit)

4.8

Venue rating

Based on 362 reviews

5 stars 298
4 stars 57
3 stars 5
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow Waxing (3)
  • Facials (18)
  • Hair removal
  • Brazilian Waxing (4)
  • Hollywood Waxing (9)
  • Male Waxing (1)
  • Waxing (32)
  • Massage
  • Aromatherapy Massage (6)
  • Deep Tissue Massage (139)
  • Foot Massage (4)
  • Hot Stone Massage (15)
  • Indian Head Massage (5)
  • Sports Massage (5)
  • Thai Massage (122)
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Verified review Visited January 2017
Posted 1 day ago
Excellent massage, good deep tissue work, which helped my sore shoulders and neck a lot. Highly recommend.

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Verified review Visited January 2017
Posted 1 day ago

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Verified review Visited January 2017
Posted 3 days ago
Massage was fantastic. Therapist was professional kept checking I was okmand pressure was ok. This is the best massage place ever!!

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Verified review Visited January 2017
Posted 5 days ago
very friendly staff. very attentive

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Verified review Visited January 2017
Posted 6 days ago
Once again a very thorough massage from Maya....my circulation feels so much better .
The salon has also been decorated and looks very smart...loved the changing colours in the lighting!

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Verified review Visited January 2017
Posted 1 week ago
Great service as always- I'll be back!

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Verified review Visited January 2017
Posted 1 week ago
This is my second visit and I absolutely love it. Left feeling so relaxed so thank you x

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Verified review Visited January 2017
Posted 1 week ago
Lovely place and amazing treatment!

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Verified review Visited January 2017
Posted 1 week ago
Great massage, I like very deep massage and it was exactly what I got.... perfect...

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Verified review Visited January 2017
Posted 1 week ago

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Verified review Visited January 2017
Posted 1 week ago
Upon arriving here I was made straight away to feel extremely welcome. By being offered a drink & asked to complete a quick consultation form. When going into the room it was lovely and warm (just how I like it!) and was given direction about what was going to happen. The girl who did my massage was amazing- she was very attentive and throughout the massage asked if the pressure was okay. She was spot on with the duration of the massage & we finished exactly 1hr & 30mins later. After finishing the ladybon reception (which I presumed was the manager) asked how it was and gave me advice about what to do after my massage for the rest of the evening. I would definitely recommend the full body massage- I could feel the difference straight away & will be booking in again next month :-)

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Verified review Visited January 2017
Posted 1 week ago
Excellent all round

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Verified review Visited January 2017
Posted 1 week ago
I had a Aromatherapy Massage and have awarded it 5 stars.

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Verified review Visited January 2017
Posted 2 weeks ago
Very nice welcome and I was not kept waiting at all. Maya gave me a fantastic foot/leg massage helping circulation. I will be back for more!

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Verified review Visited January 2017
Posted 2 weeks ago
I had a ThaiNamoon Signature Deep Tissue Massage and have awarded it 5 stars.

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Verified review Visited December 2016
Posted 2 weeks ago
I title this- TIMING IS EVERYTHING

"You're an Hour late!! We have had to reschedule other clients because of you!!" Said the lady at the desk.

I use to go to TN a lot when I was working in the Cheshire Area.
Teya, was the therapist I used to see. Fantastic woman! A good laugh and made you feel so comfortable and welcome and above all RELAXED!

Recently I have undergone surgery on my arm- I have moved jobs- dealt with a loss of a friend...all before the Christmas period.
Finally, I thought, 2 weeks of no work calls- emails- miserable people.
A day just about me.

I was booked in for my usual Deep Tissue massage- of which I hadn't had in a long time!- I was looking forward it.
But, as some of you can relate the Christmas traffic and the parking and the crowds.
As I am ploughing though the town of frantic shoppers. I called the salon to inform them. Of course I wouldn't call whilst I'm driving. But I called.

When I arrived- I felt like the shit had hit the fan. Like I was late for a shift or something on my old restaurant job back when I was 16!
I was greeted with a bollockin'- and not in the humorous sense- more like your mother has caught you sneaking out of the house when your suppose to be grounded, Bollockin' (I haven't felt like that in 15 years)

I thought to myself as I walked in- well this place looks a little different- and the woman shouting at me I have never met before. I questioned whether or not I had walked into the right place.
As I'm ushered into the therapy room feeling like I'm about to sat down with the boss.
I couldn't help but feel upset- I was In two minds whether or not just walk out and say "stuff your massage!" But as a libra I see two sides to everything and I believe in letting things balance out.

In came the therapist- young and new- there it is again-
"She was an Hour late!!" Shouting all over the salon!

I may as well have had a big sign on my head when I came out of my massage as 'the dick who was late for her appointment'


-I did not feel the slightest relaxed.
- I was not asked if my medical history had changed.
-I was not made welcome, as a paying client.
-I could hear every word you said through the thin walls of your room extensions.

Heaven for bid if I booked my usual Hollywood wax- you'd have ripped my genitals off and told the rest of the world the bald eagle in the room 2 was late for her appointment!

Ask yourself have you every been late before?
I was more than happy to wait or to have even rescheduled if it was such a big deal.

Worst returning experience.

Well done on expanding business and increasing your clientele- just remember to maintain your standards and customer satisfaction levels.

It would have been nice if you had asked how I was doing after the massage or to have seen if I was alright when I sat down in front of you in the waiting area.
I had high blood pressure and felt quite nauseous.

I also wished you a merry Christmas.
No response. Not even a smile.

A shame really. Because I never shouted at you.


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Verified review Visited December 2016
Posted 2 weeks ago

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Verified review Visited December 2016
Posted 2 weeks ago
the place looks a bit run down but the staff is always nice and treatments are good value for money

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Verified review Visited December 2016
Posted 2 weeks ago
I had a Waxing and have awarded it 4 stars.

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Verified review Visited December 2016
Posted 3 weeks ago
Amazing treatment. I booked in again straight after

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