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Venue rating

4.5

249 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Stepping Stones Natural Health Care, Clapham Junction
Stepping Stones Natural Health Care, Clapham Junction
84 Falcon Road,
Clapham, London, SW11 2LH
United Kingdom

Massage & Therapy Centre

Stepping Stones Natural Health Care, Clapham Junction
84 Falcon Road,
Clapham, London, SW11 2LH
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat 9:00 am - 8:00 pm
Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Stepping Stones Natural Health Care, Clapham Junction part of Stepping Stones Natural Health Care   Off-peak
This venue offers discounts on off-peak appointments.

Established in May 2009, Stepping Stones brings together experienced, qualified practitioners in some of the most established alternative therapies in a purpose built environment. We offer a natural way to tackle issues of both mind and body, ways that compliment medical treatments and supports you to achieve a healthier life.

Stepping Stones aims to set new standards in natural health care. Our clinic in Clapham Junction was our first step towards creating a new concept in natural health clinics; Clinics with qualified, experienced practitioners; Clinics created to offer a special environment for the delivery of treatment; And clinics that evolve, always looking for new ways to offer the best in care for our customers.

What really makes our care clinics so special are the people who work for us! We understand that our clients receive the best care, when treated by therapists who are experienced, well qualified, and also share our core values. All our therapists are recruited subject to completing a high standard of professional training, are appropriately registered, insured and hold a valid Enhanced DBS check.

From the moment you walk through the door, you'll understand what we are about. Our clinics are somewhere special for you to get the very best in natural health care, to treat problems, to re-energise and to be pampered, easing away the stresses and strains of modern life.

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 249 reviews

5 stars 122
4 stars 96
3 stars 20
2 stars 5
1 star 6
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Acupuncture (2)
  • Counselling & Holistic
  • Counselling (1)
  • Homeopathy (2)
  • Hypnotherapy (4)
  • Kinesiology (8)
  • Neuro Linguistic programming (1)
  • Nutritional Advice & Treatments (3)
  • Reiki (36)
  • Face
  • Facials (2)
  • Hair removal
  • Threading (2)
  • Waxing (6)
  • Massage
  • Aromatherapy Massage (7)
  • Deep Tissue Massage (59)
  • Hot Stone Massage (5)
  • Reflexology (16)
  • Shiatsu Massage (12)
  • Sports Massage (16)
  • Swedish Massage (40)
  • Thai Massage (1)
  • Therapeutic Massage (37)
  • Physical therapy
  • Bowen Technique (1)
  • Physiotherapy (1)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 1 week ago
Lovely staff and great massage. Just booked my next appointment :)

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1 day ago
Dear Helen,

Thank you for taking time to write a review. We are delighted you enjoyed your treatment. Please book directly with us and receive 10% off your next booking.
Thank you for choosing us to look after you and we hope to see you again soon.
The Stepping Stones Team

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Verified review Visited July 2016
Posted 1 month ago
Loved it! I go here once a month and always have the best experience. The staff are friendly and polite and Danilo is an amazing masseuse.

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1 day ago
Thank you for taking time to write a review. We are pleased to hear you enjoyed your treatment at our clinic. We aim to provide the best service possible to our clients. As a gesture of our appreciation for your time and feedback, we would be delighted to offer you a free 30 minutes upgrade when you next book directly with us (i.e. Book a 30 min session with us & receive an hour long session).

Thank you for choosing us to look after you and we hope to see you again soon.
The Stepping Stones Team

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Verified review Visited June 2016
Posted 1 month ago
I've been here several times and each time has been perfect. Rooms have a great ambience, relaxing music playing and Danilo is an amazing masseuse! This was the first shiatsu massage I've had an it was incredible. I walked out of there floating. Thank you!

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1 week ago
Dear Kellie,

Thank you for taking time to write a review. We are very pleased to hear you enjoyed all your treatments at our clinic. As a gesture of our appreciation for your time and feedback, we would be delighted to offer you a free 30 minutes upgrade when you next book directly with us (i.e. Book a 30 min session with us & receive an hour long session).
Kind regards,
The Stepping Stones Team

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Verified review Visited May 2016
Posted 2 months ago
Amazing and stress busting

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1 month ago
Dear Flora,

Thank you for your review. We hope to see you again soon. We appreciate you taking time to comment so please enjoy 30 min extra on top of your one hour session next time you book directly with us.
Kind regards,
The Stepping Stones Team

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Verified review Visited May 2016
Posted 3 months ago
I had Izabela for a Deep Tissue Massage and it was a 10/10 treatment! She was lovely and spoke through what I wanted out of the treatment and where she'd like me to focus. I felt very comfortable and relaxed and she always checked to make sure it felt ok and was the right pressure etc.

The massage itself was wonderful, I felt like it really helped with some of the aches and pains in my back and aside from that was incredibly relaxing, I wanted it to go on longer. The room was clean and nicely presented, the low-level lighting and background music made it have a peaceful and soothing ambience.

Would recommend and will definitely be back!

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2 months ago
Dear JessicaRoseAnne,

Thank you for taking time to write a detailed comment. Isabella is happy to hear her client got the most out of the massage. We work hard to give the best service in a pleasant ambience.
We hope to see you and your friends soon.
Please enjoy 10% discount on your next treatment with us.

Kind regards,
The Stepping Stones Team

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Verified review Visited April 2016
Posted 3 months ago
Wow! Danilo is an outstanding therapist, I've already booked a follow-up appointment! Thank you Stepping Stones.

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2 months ago
Dear DaniTee,
Thank you for your feedback. Danilo was happy to assist you.
We award you 10% off your next treatment with us.
Hope to see you for many more outstanding treatments.
The Stepping Stones Team

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Verified review Visited April 2016
Posted 3 months ago
I had a Lymphatic Drainage Massage and have awarded it 5 stars.

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2 months ago
Dear Mary,
Good to hear that you had an amazing massage. We always aim to give the best to our clients.
We appreciate your feedback...We would like to offer 10% off your next treatment with us.
Hope to see you soon.
The Stepping Stones team.

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Verified review Visited April 2016
Posted 4 months ago
I had a Deep Tissue Massage and have awarded it 5 stars.

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2 months ago
Dear Paul,
Thank you for your 5 star feedback. We are working hard to give the best treatment to our clients.
We would like to award you 10% discount on your next booking with us. We have many other types of massage treatments available for you to try.
Hope to see you under our caring hands soon.
Kind regards,
The Stepping Stones Team

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Verified review Visited April 2016
Posted 4 months ago
Staff attentive and the massage was bespoke to fit my requirements!

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2 months ago
Hi,
Amazing to hear a satisfied client's review. Our therapists really appreciate any feedback. We constantly work to improve our services and give the best treatments.
Please enjoy 10% off your next treatment with us.
See you soon.
Kind regards,
The Stepping Stones Team

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Verified review Visited April 2016
Posted 4 months ago
I had a Sports Massage and have awarded it 4 stars.

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2 months ago
Dear Allira,
Thank you for taking time to write a review. We hope we can give you a 5 star treatment next time.
We offer you a 10% discount on your next booking with us.
Hope to see you in the near future.
The Stepping Stones Team.

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Verified review Visited April 2016
Posted 4 months ago
Absolute brilliant. Staff are friendly and approachable, very professional and massage was perfect to my liking. Return here many times and recommend friends!

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2 months ago
Dear Sachaa,

Thank you for your 5 star review. Great to hear that you were happy under our caring hands.Hope to see you and your friends soon.
We award you 10% off your next treatment with us for taking time to write a feedback.
Kind regards,
The stepping stones team.

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Verified review Visited March 2016
Posted 4 months ago
Great massage by Izabela- will be going back!

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4 months ago
Hi,
Thank you for the review!
A 10% discount has been applied to your Stepping Stones account and this can be redeemed on any of your next treatments with us.
Hope to see you soon,
The Stepping Stones Team

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2 months ago
Thank you for the positive feedback. We are very happy to hear that our clients are satisfied.
Hope to see you soon.
The Stepping Stones Team

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Verified review Visited March 2016
Posted 4 months ago
I had a Sports Massage and have awarded it 5 stars.

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4 months ago
Dear Ms Langley,
Thank you for the review and the 5 stars!
A 10% discount has been applied to your Stepping Stones account and this can be redeemed on any of your next treatments with us.
Hope to see you soon,
The Stepping Stones Team

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Verified review Visited January 2016
Posted 5 months ago
Really good massage and nice professional clinic.

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5 months ago
Dear Ms Staunton,
Thank you for the positive review!
A 10% discount has been applied to your Stepping Stones account and this can be redeemed on any of your next treatments with us.
Hope to see you soon,
The Stepping Stones Team

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Verified review Visited February 2016
Posted 5 months ago
I offered this swedish massage to my partner, He truly enjoyed his experience and said it was very relaxing.
The staff was friendly, the premises were clean, ...etc so I might have to treat myself to try it :-)

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5 months ago
Dear Julie,
Thank you for the review!
A 10% discount has been applied to your Stepping Stones account and this can be redeemed on any of your next treatments with us.
Hope to see you both soon,
The Stepping Stones Team

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Verified review Visited January 2016
Posted 6 months ago
Staff is really friendly and the session with Danilo was amazing. Excellent therapist with a lot of experience. I would definitely recommend it.

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6 months ago
Dear Petronella,
Thank you for the review! We are delighted with such a positive feedback and to hear that Danilo was able to help you with your healthcare!
A 10% discount has been applied to your Stepping Stones account and this can be redeemed on any of your next treatments with us.
The Stepping Stones Team

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Verified review Visited January 2016
Posted 6 months ago
Very happy with the massage, therapist was thorough and my legs feel much looser!

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6 months ago
Hi,
Thank you for the great review! We hope to see you again soon, either for a therapeutic treatment or just for a relaxing time!
A 10% discount has been applied to your Stepping Stones account and this can be redeemed on any of your next treatments with us.
The Stepping Stones Team

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Verified review Visited January 2016
Posted 6 months ago
Really great massage. He listened to where I was hurting and what areas needed to be worked on and he listened and targeted those areas. He even gave me some stretching exercises to help with future pain. Really good massage and very relaxing also.

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6 months ago
Hi,
Thank you very much for your review! We are very happy you had a great experience, the exercises will help too.
A 10% discount has been applied to your Stepping Stones account and this can be redeemed on any of your next treatments with us.
Hope to see you soon for a relaxing time,
The Stepping Stones Team

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Verified review Visited January 2016
Posted 6 months ago
Visited Stepping Stones for the first time today having found them on Treatwell (formerly Wahanda). Really lovely premises - clean, light, and bright with spacious therapy rooms. I was seen by Danilo Batista, who is an experienced massage therapist and is currently training to be an osteopath as well. He put together a bespoke hour with a mixture of massage techniques. There was some 'traditional' massage (by which I mean broadly Swedish in style) but also quite a lot of 'rolling' motions which I suspect derive from shiatsu, and also just a lot of manipulation of the body to increase flexiblity and relieve tension, which I would guess comes from his Kineseology background. Anyway, left very thoroughly relaxed and with all those knots removed.

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6 months ago
Hi,
Many thanks for taking the time to write such a detailed review about our clinic.
We are very pleased to hear your honest feedback and that you had a great treatment experience with Danilo.
A 10% discount has been applied to your Stepping Stones account and this can be redeemed on any of your next treatments with us.
Hope to see you again soon,
The Stepping Stones Team

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Verified review Visited December 2015
Posted 7 months ago
I had a Swedish Massage and have awarded it 5 stars.

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7 months ago
Hi,
Thank you for the review and the 5 stars!
A 10% discount has been applied to your Stepping Stones account and this can be redeemed on any of your next treatments with us.
Hope to see you soon,
The Stepping Stones Team

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