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Venue rating

4.3

169 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel Cardiff at Mercure Cardiff Holland House Hotel & Spa
Spa Naturel Cardiff at Mercure Cardiff Holland House Hotel & Spa
Mercure Cardiff Holland House Hotel and Spa,
24-26 Newport Road, Cardiff, CF24 0DD
United Kingdom

Hotel Spa

Spa Naturel Cardiff at Mercure Cardiff Holland House Hotel & Spa
Mercure Cardiff Holland House Hotel and Spa,
24-26 Newport Road, Cardiff, CF24 0DD
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel Cardiff at Mercure Cardiff Holland House Hotel & Spa part of Mercure Hotels

A 4 star luxury hotel in the centre of Cardiff, 15 minutes walk from Cardiff Central railway and bus station and a 30 minute drive from Cardiff International Airport. Features 165 refurbished en suite rooms, restaurant, bar as well as a luxury leisure club and spa.

Spa naturel is the ultimate indulgence for the perfect weekend break. In your own time, in your own style, to your own limits, Our emphasis is on making you feel completely comfortable, whether you want to sink into a sauna, exercise in our gym, do gentle aerobics, indulge in a deep massage treatment or just chill out in the lap of luxury.

It's not about being a health fanatic or a fitness freak (although you're welcome to step up the pace if you feel the need). We're here to give you the space to relax, refresh and recharge your batteries in the most soothing of environments, softly candlelit and suffused with the aroma of pure essential oils.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 169 reviews

5 stars 75
4 stars 72
3 stars 18
2 stars 3
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (4)
  • Body Exfoliation Treatments (5)
  • Body Treatments (2)
  • Cellulite Treatments (3)
  • Steam and Sauna Therapy (57)
  • Counselling & Holistic
  • Aromatherapy (2)
  • Face
  • Facials (53)
  • Skincare Consultation (4)
  • Fitness
  • Swimming (57)
  • Hair removal
  • Brazilian Waxing (1)
  • Waxing (1)
  • Massage
  • Indian Head Massage (1)
  • Pregnancy Massage (2)
  • Therapeutic Massage (63)
  • Nails
  • Manicure (29)
  • Pedicure (29)
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Have you been here? Write a review
Verified review Visited August 2016
Posted 1 day ago
I went for a Time for Me Spa Day and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 1 week ago
Loved the experience from start to finish room was so big, treatment which was back massage was fab was gutted when it was over. Food was lovely! Throughly recommend it to everyone. I would go back Tomorow if I could,

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Verified review Visited August 2016
Posted 1 week ago
Good day with nice food. Pedicure and manicure were just nail painting and very brief file. Massage good.

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Verified review Visited August 2016
Posted 1 week ago
Lovely day the hotel needs a coat of paint, it's looking tired now. The jacuzzi was not working.
The treatments were great.
I would recommend The Mercure Hotel and spa to my friends.

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Verified review Visited August 2016
Posted 1 week ago
I went for a Summer Glow Spa Day and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 2 weeks ago
I went for a Time for Indulgence Spa Day and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 3 weeks ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 3 weeks ago
Friendly and helpful staff. Facilities good for hotel spa. Shame that the jacuzzi was not working.

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Verified review Visited July 2016
Posted 4 weeks ago
I went for a One Night Escape Spa Break and have awarded it 5 stars.

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Verified review Visited June 2016
Posted 2 months ago
Very happy with the experience. The hotel rooms, restaurant and bar were all well maintained and the staff were very welcoming. The pool area and spa was very relaxing. We went as a family for a special occasion and we all had a great time. The relax room was amazing and the dine room was great for us as we has an afternoon tea in our robes. It would have been better to have a tea pot and proper coffee rather than make your own. The actual food and cakes were very good. Also it would have been nice to have a water dispenser near the pool. We would definitely go back if an offer came up.

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Verified review Visited June 2016
Posted 2 months ago
Facilities,location,treatments food and cordiality was absolutely amazing and such good value for money, Marta in the restaurant was particularly accommodating will certainly return ,quite soon

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Verified review Visited May 2016
Posted 2 months ago
I went for a One Night Reviver Spa Break and have awarded it 3 stars.

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Verified review Visited May 2016
Posted 2 months ago
I would highly recommend the Mercure Hotel Spa to anyone. From beginning to end it was a lovely day. All staff were welcoming and friendly. We weren't rushed at all, could take as long as we liked using facilities. Treatment were fab as was the food. I will definitely be going again.

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Verified review Visited May 2016
Posted 3 months ago
Jacuzzi still being repaired apart fro that I would recommend ,don't go on the weekend as to many hen parties to noisy whilst relaxing in the relax area they have no consideration for anyone chilling out in this area .Go in the week

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Verified review Visited May 2016
Posted 3 months ago
I went for a Time for Indulgence Spa Day and have awarded it 4 stars.

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Verified review Visited April 2016
Posted 4 months ago
Overall, a good day, but my 30 minute facial was actually only 15 minutes which was disappointing. I was collected 10 minutes late and then the beautician disappeared for another 5 minutes but the treatment still finished on time.

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Verified review Visited April 2016
Posted 4 months ago
Had a very relaxing time

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Verified review Visited April 2016
Posted 4 months ago
Unfortunately the jacuzzi was not working which is the main thing I like at the spa, they did let us know before hand but nothing offered for this inconvenience. Also the description of a pedicure is not what the treatment is. It's basically a shape and paint not a pedicure which was very disappointing for my mum birthday present.

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Verified review Visited April 2016
Posted 4 months ago
The jacuzzi wasn't working and hasn't been for 7 weeks but nothing on the website . Just think the whole lot needs up dating . They hadn't ordered us afternoon tea which we had booked

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Verified review Visited April 2016
Posted 4 months ago
Lovely treatments, what let it down was that the relax room had lots of dirty glasses left in & the dine room (although kept clean of dirty cups & glasses) was very dusty (unacceptable in a 4 star hotel). Jacuzzi wasn't working which was a shame.

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