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Venue rating

4.3

177 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel Cardiff at Mercure Cardiff Holland House Hotel & Spa
Spa Naturel Cardiff at Mercure Cardiff Holland House Hotel & Spa
Mercure Cardiff Holland House Hotel and Spa,
24-26 Newport Road, Cardiff, CF24 0DD
United Kingdom

Hotel Spa

Spa Naturel Cardiff at Mercure Cardiff Holland House Hotel & Spa
Mercure Cardiff Holland House Hotel and Spa,
24-26 Newport Road, Cardiff, CF24 0DD
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel Cardiff at Mercure Cardiff Holland House Hotel & Spa part of Mercure Hotels

A 4 star luxury hotel in the centre of Cardiff, 15 minutes walk from Cardiff Central railway and bus station and a 30 minute drive from Cardiff International Airport. Features 165 refurbished en suite rooms, restaurant, bar as well as a luxury leisure club and spa.

Spa naturel is the ultimate indulgence for the perfect weekend break. In your own time, in your own style, to your own limits, Our emphasis is on making you feel completely comfortable, whether you want to sink into a sauna, exercise in our gym, do gentle aerobics, indulge in a deep massage treatment or just chill out in the lap of luxury.

It's not about being a health fanatic or a fitness freak (although you're welcome to step up the pace if you feel the need). We're here to give you the space to relax, refresh and recharge your batteries in the most soothing of environments, softly candlelit and suffused with the aroma of pure essential oils.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 177 reviews

5 stars 81
4 stars 73
3 stars 18
2 stars 4
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (4)
  • Body Exfoliation Treatments (7)
  • Body Treatments (2)
  • Cellulite Treatments (5)
  • Steam and Sauna Therapy (59)
  • Counselling & Holistic
  • Aromatherapy (2)
  • Face
  • Facials (55)
  • Skincare Consultation (4)
  • Fitness
  • Swimming (59)
  • Hair removal
  • Brazilian Waxing (1)
  • Waxing (1)
  • Massage
  • Indian Head Massage (1)
  • Pregnancy Massage (2)
  • Therapeutic Massage (65)
  • Nails
  • Manicure (30)
  • Pedicure (31)
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Have you been here? Write a review
Verified review Visited September 2016
Posted 1 week ago
I went for a Twilight Spa Day and have awarded it 4 stars.

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Verified review Visited September 2016
Posted 1 week ago
I went for a One Night Escape Spa Break and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 1 week ago
pool too small overcrowded but everything else perfect

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Verified review Visited September 2016
Posted 2 weeks ago
I went for a One Night Reviver Spa Break and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 2 weeks ago
My boyfriend and myself had a great time on the Two Night Wellness Spa break. It was extremely good value for money; spa facilities (sauna, steam room, jacuzzi and large pool) and two treatments we each had (1 per person, per day!!) were absolutely brilliant, there was plenty of food which was of a really high standard and the 'standard double room' was massive (it had a lounge area, desk area, king sized bed, the bathroom had a bath and separate shower). The hotel staff were all so friendly and helpful. The hotel was very clean and decorated to a really high standard, the bar/restaurant area loads of nice seating areas too. The gym was fully equipped and the staff at the spa provided towels and robes each time you used the spa facilities. Would definitely recommend this deal!!

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Verified review Visited September 2016
Posted 2 weeks ago
I went for a Time for Indulgence Spa Day and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 2 weeks ago
Floor of locker area was dirty as people coming in with outdoor shoes and wet feet from pool. Offer included 2 treatments but could only do one at 11.30am & one at 6pm which was a bit ridiculous. Ended up having only one treatment with a voucher for another. Waited nearly an hour for lunch when we were told 20 minutes and when it came it was practically burnt to a crisp. When I complained to a member of staff he just shrugged. Beds in relaxation room had used blankets on them so we sat on the sofa. Coffee table in front of sofa was full of used glasses and cups. My granddaughters back massage was fine but mine lasted less than 20 minutes when it should have been 25 minutes and to be quite frank I've had better massages from my cat.

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Verified review Visited September 2016
Posted 2 weeks ago
Really lovely day staff very professional hassle free experience thank you all food was amazing!,

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Verified review Visited August 2016
Posted 1 month ago
I went for a Time for Me Spa Day and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 1 month ago
Loved the experience from start to finish room was so big, treatment which was back massage was fab was gutted when it was over. Food was lovely! Throughly recommend it to everyone. I would go back Tomorow if I could,

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Verified review Visited August 2016
Posted 1 month ago
Good day with nice food. Pedicure and manicure were just nail painting and very brief file. Massage good.

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Verified review Visited August 2016
Posted 1 month ago
Lovely day the hotel needs a coat of paint, it's looking tired now. The jacuzzi was not working.
The treatments were great.
I would recommend The Mercure Hotel and spa to my friends.

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Verified review Visited August 2016
Posted 1 month ago
I went for a Summer Glow Spa Day and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 1 month ago
I went for a Time for Indulgence Spa Day and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 1 month ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 1 month ago
Friendly and helpful staff. Facilities good for hotel spa. Shame that the jacuzzi was not working.

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Verified review Visited July 2016
Posted 2 months ago
I went for a One Night Escape Spa Break and have awarded it 5 stars.

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Verified review Visited June 2016
Posted 3 months ago
Very happy with the experience. The hotel rooms, restaurant and bar were all well maintained and the staff were very welcoming. The pool area and spa was very relaxing. We went as a family for a special occasion and we all had a great time. The relax room was amazing and the dine room was great for us as we has an afternoon tea in our robes. It would have been better to have a tea pot and proper coffee rather than make your own. The actual food and cakes were very good. Also it would have been nice to have a water dispenser near the pool. We would definitely go back if an offer came up.

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Verified review Visited June 2016
Posted 3 months ago
Facilities,location,treatments food and cordiality was absolutely amazing and such good value for money, Marta in the restaurant was particularly accommodating will certainly return ,quite soon

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Verified review Visited May 2016
Posted 3 months ago
I went for a One Night Reviver Spa Break and have awarded it 3 stars.

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