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Venue rating

4.2

137 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Blackburn Dunkenhalgh Hotel and Spa,
Blackburn Road, Clayton-le-Moors, Accrington, Lancashire, BB5 5JP
United Kingdom

Hotel Spa

Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Blackburn Dunkenhalgh Hotel and Spa,
Blackburn Road, Clayton-le-Moors, Accrington, Lancashire, BB5 5JP
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

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Comments

Reviews are written by customers after their visit.

4.2

Chain rating

Based on 137 reviews

5 stars 51
4 stars 64
3 stars 15
2 stars 4
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Treatments (1)
  • Steam and Sauna Therapy (54)
  • Counselling & Holistic
  • Aromatherapy (10)
  • Face
  • Facials (32)
  • Skincare Consultation (2)
  • Fitness
  • Swimming (51)
  • Massage
  • Aromatherapy Massage (1)
  • Indian Head Massage (18)
  • Therapeutic Massage (18)
  • Nails
  • Manicure (20)
  • Pedicure (16)
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Have you been here? Write a review
Verified review Visited October 2015
Posted 3 months ago
Overall really great day with great value for money. Treatments were brilliant and the baths and spa facilities great. Have to see past some of the music choice as not always the most relaxing.

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Comments

3 months ago
Hi Katie,

Thank you for taking the time to feedback, I will definitely take your comments about the music on board, however it is hard to please everyone, we get both positive and negative feedback about all the different types of music we have tried.
I will pass your lovely feedback about the treatments and facilities on to all the staff.

We hope to welcome you back again soon

Regards

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Verified review Visited October 2015
Posted 3 months ago
I went for a One Night Escape Together Spa Break and have awarded it 4 stars.

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3 months ago
Hi Karen

Thank you for your review, we hope to welcome you back again soon

Regards

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Verified review Visited October 2015
Posted 3 months ago
I went for a One Night Reviver Spa Break and have awarded it 5 stars.

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3 months ago
Hi Luke

Thank you for your review, we hope to welcome you back again soon

Regards

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Verified review Visited October 2015
Posted 3 months ago
I went for a One Night Sunday Spa Break and have awarded it 4 stars.

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3 months ago
Hi Emily,

Thank you for taking the time to comment, we're very happy to hear you had a lovely stay with us.

We look forward to welcoming you back soon

Regards

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Verified review Visited October 2015
Posted 3 months ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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3 months ago
Hi Katie,

Thank you for taking the time to feedback, we're very glad you had a nice stay

We look forward to welcoming you back again soon

Regards

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Verified review Visited October 2015
Posted 3 months ago
It was a fantastic experience. The staff were accommodating and the food was exceptionally good. My husband and I had a brilliant time! Excellent value for money.

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3 months ago
Hi Abigail,

We are very happy to hear you had a lovely stay with us, I will pass your kind feedback on to all the staff

We look forward to welcoming you back again soon

Regards

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Verified review Visited October 2015
Posted 4 months ago
We had a fantastic time - the staff were so friendly and helpful, from the moment we arrived they went above and beyond our expectations! I would recommend this spa to all my friends.

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3 months ago
Hi Cat,

We are very happy to hear you had a lovely experience here at the Dunkenhalgh Hotel and Spa, I will pass your kind comments on to all the staff

We look forward to welcoming you back again soon

Regards

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Verified review Visited October 2015
Posted 4 months ago
My visit was magnificent from start to finish. The staff were amazing and couldn't do enough for you both in the hotel and the spa. I would highly recommend it to anyone and will certainly be visiting again in the future!

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3 months ago
Hi Sarah,

We are very happy to hear you had a lovely stay with us, I will pass you kind feedback on to all the staff

We look forward to welcoming you back again soon

Regards

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Verified review Visited October 2015
Posted 4 months ago
Overall had a great day with good facilities and very helpful staff. Selection of steam rooms and choice of treatments. Only disappointment on day was lunch for which there was very poor availability and long wait for salad when we arrived at buffet at 1.20pm

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3 months ago
Hi Louise,

I'm sorry to hear about your disappointment with lunch, I will definitely speak to the chefs and look into them providing more food on buffet and ensure this doesn't happen again.

Thank you for taking the time to comment, we hope to welcome you back again soon

Regards

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Verified review Visited September 2015
Posted 4 months ago
I went for a Spa-Tacular Exclusive Spa Day Incl. Treatment and have awarded it 5 stars.

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4 months ago
Hi Lesley

Thank you for your review, we hope to welcome you back again soon

Regards

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3 months ago
Hi Lesley,

We are very glad you enjoyed your spa day, thank you for your feedback

We very much look forward to welcoming you back soon

Regards

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Verified review Visited September 2015
Posted 4 months ago
I went for a Spa-Tacular Exclusive Spa Day Incl. Treatment and have awarded it 4 stars.

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4 months ago
Dear Guest

Thank you for your review, we hope to welcome you back again soon

Regards

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3 months ago
Dear R Patel,

Thank you for your kind feedback, we look forward to welcoming you back soon,

Regards

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Verified review Visited September 2015
Posted 4 months ago
Fab spa night away, excellent value for money. We got upgraded to executive room no problem. Three course evening meal was delicious. Spa treatment was lovely, I had the Madagascan massage. Breakfast also was lovely, the hot food you could pick from the menu and was cooked fresh. overall the hotel was really nice and the staff were all friendly, nothing was too much bother.

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4 months ago
Dear Guest,

Thank you or your lovely feedback, we're very happy to hear you enjoyed your stay and treatments. I will pass on your comments to all the staff.

We look forward to welcoming you back soon

Regards

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Verified review Visited September 2015
Posted 5 months ago
I went for a My Spa Day of Relaxation and have awarded it 4 stars.

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4 months ago
Hi Joanne,

Thank you for your feedback

We look forward to welcoming you back soon

Regards

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4 months ago
Hi Joanne,

Thank you for your review, we hope to welcome you back again soon

Regards

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Verified review Visited August 2015
Posted 5 months ago
I believe this was a fantastic mini spa break. Chantelle and Louise excellent in giving massage and foot. I think they know what they doing. The place has fabulous buzz around it. 10/10

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4 months ago
Hi Mohammed,

Thank you for your lovely comments, I will pass your feedback on to Chantelle and Louise :)

We look forward to welcoming you back again soon

Regards

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Verified review Visited August 2015
Posted 5 months ago
fantastic package, very relaxing, lovely hotel. will be returning as soon as possible to do it all again. meals and afternoon tea fantastic. would recommend having breakfast in your room for £5.oo extra, a real treat x

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4 months ago
Hi Nadine,

Thank you for your lovely comments

We look forward to welcoming you back again soon

Regards

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Verified review Visited August 2015
Posted 5 months ago
Had an excellent day really enjoyed ourselves, would definitely go again. Excellent facilities and lovely staff added to a wonderful day.

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4 months ago
Dear Guest,

Thank you for your lovely comments, I will pass your feedback on to all staff

We look forward to welcoming you back again soon

Regards

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Verified review Visited August 2015
Posted 5 months ago
It was ok. The spa was good enough considering it was part of a hotel. The staff in the restaurant were slow, but the room we stayed in was nice.

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4 months ago
Dear Guest,

Thank you for your comments, I will pass your feedback on to the relevant departments

We hope to welcome you back again soon

Regards

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Verified review Visited August 2015
Posted 5 months ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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4 months ago
Hi Linda,

Thank you for your feedback

We look forward to welcoming you back soon

Regards

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Verified review Visited August 2015
Posted 5 months ago
I went for a Two Night Wellness Spa Break and have awarded it 4 stars.

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5 months ago
Hi Stacie,

Thank you for your feedback

We look forward to welcoming you back soon

Regards

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Verified review Visited August 2015
Posted 5 months ago
I went for a Weekend Bliss Spa Break and have awarded it 4 stars.

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5 months ago
Hi Gordon,

Thank you for your feedback

We look forward to welcoming you back soon

Regards

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