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Venue rating

4.3

99 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa
Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa
Manchester Road,
Castleton, Rochdale, Greater Manchester, OL11 2XZ
United Kingdom

Hotel Spa

Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa
Manchester Road,
Castleton, Rochdale, Greater Manchester, OL11 2XZ
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 10:00 am - 5:30 pm
Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa part of Mercure Hotels

Whether its exercising in the gym or enjoying one of our free classes, whether you are relaxing in the hydrotherapy pool or unwinding in our thermal suite, whatever your goal – the team here at Spa Naturel will make sure that you can achieve it.

Spa Naturel invites you to re-invest, re-invigorate and re-energise yourself in the comfort of our luxurious facilities. We understand that each person is unique and has individual needs at different times, whether it is coping with the stresses of work or family life; relaxing and trying to put life into balance is essential for your well-being. Our aim is to provide you with the ultimate package of fitness, vitality and relaxation.

Spa Naturel is the place for you to lose your stress and invest in yourself. Relax in one of our beauty treatment rooms, illuminated only by candlelight and listen to natural sounds while the finest of products are applied by our professionally trained therapists. We have carefully selected skincare house Decleor to ensure this Spa is the very best in treatment technology and product advancement, and together, our aim is to restore balance and well-being in your life.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 99 reviews

5 stars 37
4 stars 48
3 stars 10
2 stars 3
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Steam and Sauna Therapy (24)
  • Counselling & Holistic
  • Aromatherapy (6)
  • Face
  • Facials (37)
  • Fitness
  • Swimming (23)
  • Massage
  • Foot Massage (1)
  • Indian Head Massage (12)
  • Sports Massage (1)
  • Therapeutic Massage (34)
  • Nails
  • Manicure (18)
  • Pedicure (19)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 17 hours ago
I went for a One Night Sunday Spa Break and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 2 weeks ago
Booked last minute/ the night before on a weekday. Despite the last minute booking the staff were amazing, got our treatments squeezed in and the lunch was included. Will definitely visit again.

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Verified review Visited April 2016
Posted 2 weeks ago
I went for a Time for Me Spa Day and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 2 weeks ago
I was really impressed with this package, for the money we paid it was a great day out.The staff were all really friendly and professional, food was nice, hot and cold drinks and fresh fruit available all day. I had a great back, neck and shoulder massage massage from Becky, my daughter said her therapist was good too. The hot tub isn't on a timer so no hanging around waiting for it to re-start,

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Verified review Visited April 2016
Posted 3 weeks ago
Amazing so relaxing feel like a new person

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Verified review Visited April 2016
Posted 3 weeks ago
I went for a Time for Me Spa Day and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 4 weeks ago
We booked a spa weekend for two the night before we went. Our stay included two nights, breakfast and dinner, use of the spa facilities and two treatments each. Because we booked so last minute I was apprehensive whether they would even have a room for us when we arrived! However I couldn't have been happier, the reception staff we're friendly and gave us our room key and told us to go down to the spa to get our treatments booked in as soon as possible. The package we had booked was meant to include one spa treatment per person, per day however due to us booking extremely last minute we had to book both of our treatments for the Sunday which didn't bother us, I was just pleased there was any availability! It also meant we could go into Manchester city centre for the day on the Saturday which was only a short drive away.
Our room was lovely and spacious and very clean, we also had robes and slippers provided even though we weren't supposed to.
Dinner was included in our stay and we could choose three courses off of the set menu or something off of the normal menu and just pay the difference over £23 per person. I thought this was great as most places just do a set menu but it was nice to have the choice. We both tried the specials too which were lovely and the three courses were definitely worth more than the £23! Breakfast was a hot and cold buffet, you could ask for specially made eggs too but neither of us did. The food was nice but you could tell it had been out for a little while. Again the staff in the bar and the restaurant were really helpful and attentive.
The spa was nice and peaceful, it was small which when I first saw it I thought may be a problem if it got busy but there was no more than 15 people there at a time so the size didn't cause a problem. There were various steam rooms and saunas which I don't use but my partner said they were clean and good facilities. There were two pools in the therapy room which were lovely and warm and nice to just sit and relax in. One of which overlooked the fields which was nice. There were plenty of beds by the pool and they were comfortable, I have found that some spa loungers can be hard and uncomfortable but this was not the case here.
Our treatments were the best we've had. I had a facial and an exfoliating back massage and my partner had a back massage and foot and leg massage, all lasting 25 minutes.
The ladies were very polite and the treatments lasted the full length of time, as I have found some spa's that offer 'mini' treatments seem to cut the time down.

Overall I would go back and definitely do another spa package again.

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Verified review Visited March 2016
Posted 1 month ago
My step-mum had a lovely time here, thank you so much!

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Verified review Visited February 2016
Posted 2 months ago
I went for a One Night Reviver Spa Break and have awarded it 5 stars.

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Verified review Visited February 2016
Posted 2 months ago
Great staff that looked after us throughout the day. Highly recommend a trip to the Spa and try as many treatments as you can.

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Verified review Visited January 2016
Posted 3 months ago
Had a lovely relaxing day.

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Verified review Visited January 2016
Posted 3 months ago
great place, nice friendly staff

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Verified review Visited January 2016
Posted 3 months ago
Very good value. Relaxing environment. Welcoming . Friendly and down to earth staff who were also very helpful. Would highly recommend .

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Verified review Visited January 2016
Posted 3 months ago
I went for a One Night Escape Together Spa Break and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 4 months ago
Very nice break away

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Verified review Visited December 2015
Posted 4 months ago
Was a perfect break away, on the first night we ate in the beestro restaurant, one the second night we was invited to the Christmas party being held in the main restaurant, although we turned up late the staff was excellent, got our table ready without a fuss and food was all served straight away. Only thing that ruined the trip was that the menu was given late and the starters had salmon in, without realising my partner ate it (his allergic to fish) so I had a poorly partner that night! Overall we both enjoyed our selves, wit the relaxing feeling from the treatments given in the spa and also the swimming facilities. Would most definitely return back to the Norton Grange.

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Verified review Visited November 2015
Posted 5 months ago
Very dissapointed. Very run down. Cleanlyness poor. Spa was cold. Not enough staff.

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Verified review Visited November 2015
Posted 5 months ago
Best bargain ever!!!! £79 for afternoon tea, treatment, use of spa facilities (uncluding open air hot pool), gift from spa, 3 course evening meal with glass of prosecco, overnight stay (our room was lovely) and breakfast the next morning!!!!!!! Will definitely return. Thanks wahanda!

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Verified review Visited November 2015
Posted 5 months ago
We were very impressed over all with the spa facilities (the thermal suite was great) the treatments and the hotel itself. We thought our spa package was excellent value for money.

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Verified review Visited November 2015
Posted 5 months ago
I went for a Time for Me Spa Day and have awarded it 4 stars.

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