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Venue rating

4.2

120 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa
Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa
Manchester Road,
Castleton, Rochdale, Greater Manchester, OL11 2XZ
United Kingdom

Hotel Spa

Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa
Manchester Road,
Castleton, Rochdale, Greater Manchester, OL11 2XZ
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 10:00 am - 5:30 pm
Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa part of Mercure Hotels

Whether its exercising in the gym or enjoying one of our free classes, whether you are relaxing in the hydrotherapy pool or unwinding in our thermal suite, whatever your goal – the team here at Spa Naturel will make sure that you can achieve it.

Spa Naturel invites you to re-invest, re-invigorate and re-energise yourself in the comfort of our luxurious facilities. We understand that each person is unique and has individual needs at different times, whether it is coping with the stresses of work or family life; relaxing and trying to put life into balance is essential for your well-being. Our aim is to provide you with the ultimate package of fitness, vitality and relaxation.

Spa Naturel is the place for you to lose your stress and invest in yourself. Relax in one of our beauty treatment rooms, illuminated only by candlelight and listen to natural sounds while the finest of products are applied by our professionally trained therapists. We have carefully selected skincare house Decleor to ensure this Spa is the very best in treatment technology and product advancement, and together, our aim is to restore balance and well-being in your life.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 120 reviews

5 stars 44
4 stars 59
3 stars 11
2 stars 4
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (2)
  • Steam and Sauna Therapy (34)
  • Counselling & Holistic
  • Aromatherapy (6)
  • Face
  • Facials (43)
  • Fitness
  • Swimming (34)
  • Massage
  • Foot Massage (1)
  • Indian Head Massage (14)
  • Sports Massage (1)
  • Therapeutic Massage (43)
  • Nails
  • Manicure (22)
  • Pedicure (23)
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Verified review Visited October 2016
Posted 1 month ago
I went for a One Night Reviver Spa Break and have awarded it 5 stars.

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Verified review Visited October 2016
Posted 1 month ago
All staff where very friendly , massage very relaxing , lunch was served on time and scrummy , not too busy so could use all facilities when we wanted .

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Verified review Visited October 2016
Posted 1 month ago
The spa treatment was excellent and the staff helpful however the rest of the stay was not satisfying. The hotel was hosting a Wedding and two birthday parties on the same night and although we were told specifically we would be well away from any noise we seemed to be right above one of the parties. We called reception to see if there was another room we could have been moved too but we were told any other rooms would be a downgrade to our 'privillaged' room. We asked three times about the music but we were told in the end 'the bookings have already been made so there is nothing we can do about it now'. As you can imagine this was not very relaxing and not what you expect on a 'spa break'. When we headed downstairs for our meal we were then also right next door to another of the parties this nice an 18th which there was kids coming in constantly from the party trying their look at getting served at the bar.

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Verified review Visited October 2016
Posted 2 months ago
Lovely day, helpful friendly staff.

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Verified review Visited September 2016
Posted 2 months ago
Describe your visit to Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa

The opportunity was provided via Treatwell and appeared when we booked to be good value. We were not disappointed. The main issue we had was that for one evening the dining was moved into the bar area to accommodate a party booking, and for 15 minutes we had to put up with Arsenal versus Chelsea at maximum volume. Once the match finished the Tv was turned off and the food and service was excellent. The complimentary treatments were a real winner with my wife.

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Verified review Visited August 2016
Posted 3 months ago
I went for a One Night Sunday Spa Break and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 3 months ago
I went for a Weekend Bliss Spa Break and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 3 months ago
We had a lovely night here staff where friendly and efficient even though there were two weddings on. The food was delicious and all though it is being renovated it did not affect our stay can't wait to go back when it's completed.

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Verified review Visited August 2016
Posted 3 months ago
I went for a My Spa Day of Relaxation and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 4 months ago
I went for a Time for Indulgence Spa Day and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 4 months ago
There wasnt enough loungers for people to relax on and people kept putting their robes on them instead of letting others use. them. Need more hooks about so you can hang your robe up when using the facilities. Treatments we had were fantastic as we got a package deal (rejuvanate 3 treatments) and cant fault them at all, as we were all still relaxed the day after. Staff were really friendly. free tea, coffee, water and fruit as we were there all day. Lunch didnt look like the portion was that big, but filled us

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Verified review Visited July 2016
Posted 4 months ago
Norton grange was really good, staff we friendly, food nice, spa very good.

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Verified review Visited July 2016
Posted 4 months ago
I will go again, but maybe change the treatment.

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Verified review Visited July 2016
Posted 4 months ago
I went for a Weekend Bliss Spa Break and have awarded it 4 stars.

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Verified review Visited June 2016
Posted 5 months ago
We went for my birthday weekend, we had the back, neck and shoulder massage, then after that we went for a dip in the Jacuzzi, we have never done anything like this before so didn't know what to expect, but were pleasantly surprised, the only thing I would comment on is the jacuzzi , i noticed round the edge of it it had a tide mark.
The hotel was lovely and the staff were all super friendly, unfortunately we missed breakfast as my friend read it wrong, she thought it was served til 10.30... but that's for a weekend not a week day! we had our dinner though, although i must say we didn't think it was worth the price had it not been included in our package.
The drinks are very pricey it was something like £10.50 for two pints of lager and lime and 2 bags of crisps, but other than those few things all in all we had a great time!

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Verified review Visited June 2016
Posted 5 months ago
Staff were extremely friendly & helpful. Excellent massage & facial. Really enjoyed the spa lunch. The only downside is that the venue is a little tired & in need of some TLC, however myself & my friends had a fab day and it is excellent value for money.

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Verified review Visited June 2016
Posted 5 months ago
Really enjoyed the spa day, lovely staff and excellent facial
Great value for money

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Verified review Visited June 2016
Posted 5 months ago
I went for a Two Night Wellness Spa Break and have awarded it 3 stars.

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Verified review Visited May 2016
Posted 5 months ago
I went for a My Spa Day of Relaxation and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 6 months ago
I went for a Time for Indulgence Spa Day and have awarded it 4 stars.

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