The room we where put in was tired and in need of redecoration.
The food and service was fantastic.
9 days agoReport
Half spa day was. Nice, although 40 mins treatment flew by I wish it were longer. I think the lunch was a little disappointing considering it was included as we had to get drinks separately
Not a relaxing experience. The pool was overcrowded with children water bombing and crying babies which made it quite an ear splittingly painful and depressing spa visit. The children swimming times seem quite frequent given it's sold as a spa hotel for relaxation. That said, the massage treatment itself was great and the spa manager was extremely friendly.
We had an issue with the hotel when trying to book the treatments after we booked a couples spa day experience. We were told by the hotel that no slots were available despite the fact we purchased a package including this. Treatwell reacted briliantly and Martyn sorted the issue out with the hotel and communicated regularly throughout. During the day we found a copy of the schedule left on the side and there was only 1 other booking aside from us, so it seems that we had been mislead. On the day we had to chase up the prosecco we were offered and also lunch (which we found we had to order 45 mins in advance). However aside from this i have to say the massage was excellent, the faciliities are very good and the hotel and ground are stunning. My advice - this spa is worth a visit but book through Treatwell as the venue clearly has some training/ customer handling issues.
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My Mum and I try to go for regular spa days for a catch up and relaxation. We chose Walton Hall based on the beautiful setting and location close to where we live. When we arrived it was clear that we were the only ones booked in for the day which says something! The swimming pool wasn't really deep enough to swim properly in and needs updating, there was a sauna and steam room but no other facilities which you might consider 'spa worthy'.
Lunch was reasonable but served in a box, which was quite challenging to eat out of, and lacked substance. I had chicken with cous cous which needed a sauce and some salad whilst my Mum had fish which she enjoyed.
The treatments were nice but the room was tired and at times very noisy which limited the relaxation factor! The relaxation room provided a nice area to relax in but the instant coffee and milk left out all day didn't provide the luxurious feel I was expecting.
For the price we paid I didn't find this value for money.