Venue reviews

228 reviews
Spa Facilities
7 days ago
pedicure wasn't fully done
Justyna Zysk
12 days ago
Booked this for my wife and I for the two night stay for her 40th birthday. The restaurant was excellent and food lovely, however not impressed with the rest! Firstly had to pay to park! There were dirty dishes out side our room for two days! The shower in the room was blocked, had to get room service to repair! No clean towels, bed made or tea replacement for entire stay! Then the spa, the battery went in the locker so had to get someone to get into the locker for me, I was soaking wet from the pool! The pool was freezing! The front of house staff were friendly, and restaurant staff were excellent other than that, I would not recommend... We stayed in the Holiday Inn the weekend after and it was much, much better.... For half the price!! Not happy at the time but did not want to ruin our days away!
Mr G Lee
15 days ago
My first experience of a spa day and it was fantastic. Enjoyed using the facilities and the massages were amazing. The staff were friendly and made you feel comfortable. After treatments i felt so relaxed. The only little criticism of the whole day was while having treatments the chill out cd kept skipping but cos the massage was so good that was easily forgotten about. Would return and recommend to others
20 days ago
everything else besides the spa was good. spa treatments were rushed and the pool dirty. lots of debris on the bottom of the pool. complained to staff who waived parking charge. this was supposed to be a relaxing treat for my wife but the spa treatments were anything but.
jeffrey john adams
a month ago
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Spa Naturel at Mercure Cardiff Holland House Hotel & Spa
24-26 Newport Road
CF24 0DD

A 4 star luxury hotel in the centre of Cardiff, 15 minutes walk from Cardiff Central railway and bus station and a 30 minute drive from Cardiff International Airport. Features 165 refurbished en suite rooms, restaurant, bar as well as a luxury leisure club and spa.

Spa Naturel is the ultimate indulgence for the perfect weekday or weekend break. In your own time, in your own style, to your own limits, Our emphasis is on making you feel completely comfortable, whether you want to sink into a sauna, exercise in our gym, do gentle aerobics, indulge in a deep massage treatment or just chill out in the lap of luxury.

It's not about being a health fanatic or a fitness freak (although you're welcome to step up the pace if you feel the need). We're here to give you the space to relax, refresh and recharge your batteries in the most soothing of environments, softly candlelit and suffused with the aroma of pure essential oils.

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