Treatwell
The simple way to book beauty anywhere.
Download our free Treatwell app.
Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.3

130 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Book now
Group booking enquiry?
Please select the service you’d like to book.
Spa Naturel at Mercure Bristol Holland House Hotel & Spa
Spa Naturel at Mercure Bristol Holland House Hotel & Spa
Mercure Bristol Holland House Hotel and Spa,
Redcliffe Hill, Bristol, Somerset, BS1 6SQ
United Kingdom

Hotel Spa

Spa Naturel at Mercure Bristol Holland House Hotel & Spa
Mercure Bristol Holland House Hotel and Spa,
Redcliffe Hill, Bristol, Somerset, BS1 6SQ
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 7:00 pm
Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel at Mercure Bristol Holland House Hotel & Spa part of Mercure Hotels   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

With its unrivalled location and boasting stunning views of the city’s harbour, the 4-star Mercure Bristol Holland House Hotel & Spa is an ideal location for a relaxing spa break – while still benefiting from a city centre location.The contemporary hotel offers guests the chance to unwind in style, from relaxing in the chic urban bar and kitchen to indulging in the hotel’s onsite spa and leisure facilities, just 10 minutes walk from Bristol Temple Meads train station and 20 minutes drive from Bristol International Airport. Located within minutes of Broadmead shopping centre and Bristol harbour. 275 en suite rooms, 14m heated pool, fitness suite and 14 beauty treatment rooms located in a seperate building boosting the perfect relaxation lounge to unwind and destress before and after your treatments. WiFi wireless Internet access available.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 130 reviews

5 stars 65
4 stars 36
3 stars 21
2 stars 5
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (2)
  • Body Exfoliation Treatments (1)
  • Body Wraps (1)
  • Spray Tanning and Sunless Tanning (5)
  • Steam and Sauna Therapy (5)
  • Counselling & Holistic
  • Aromatherapy (1)
  • Face
  • Facials (36)
  • Skincare Consultation (1)
  • Fitness
  • Swimming (8)
  • Hair removal
  • Brazilian Waxing (1)
  • Hollywood Waxing (6)
  • Male Waxing (1)
  • Waxing (10)
  • Massage
  • Aromatherapy Massage (15)
  • Deep Tissue Massage (3)
  • Indian Head Massage (1)
  • Pre and Post Natal Massage (1)
  • Stone Massage Therapy (4)
  • Swedish Massage (12)
  • Therapeutic Massage (24)
  • Nails
  • Gel Nails (1)
  • Manicure (25)
  • Pedicure (28)
Show more
Have you been here? Write a review
Verified review Visited March 2016
Posted 1 week ago
Amazing place and Amazing Staff. I love it. Me and my husband went there for Easter break and I was surprised with the amazing service. Oh my gosh the food was so yummy that came in our package. I definitely recommend it.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited April 2016
Posted 1 week ago
Very polite staff, great atmosphere, very clean! I was very pleased. It's my favourite place so far.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited April 2016
Posted 2 weeks ago
We all had a fantastic time with our Spa day. The treatments were brilliant and left us all feeling so relaxed. The lunch that was included was lovely and couldn't be faulted. All in all we would highly recommend this to anyone.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited April 2016
Posted 2 weeks ago
Staff are lovely and very patient, especially as first ever bikini wax!! Will always be coming here :)

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited March 2016
Posted 4 weeks ago
''Full day'' was £90 and lasted around 1 hour. No mention of the included lunch - appreciate it includes use of swimming pool and relaxation room but even that wouldn't have taken the 'day' beyond 2-3 hours. No issues with staff or facility, just pricing.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited March 2016
Posted 4 weeks ago
The treatments were amazing, my therapist was lovely and professional and I left feeling very relaxed. The only thing is that the spa itself is separate to the rest of the hotel so you have to change to return to the main building.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited March 2016
Posted 4 weeks ago
There was no hot tub or sauna, we had to walk across a car park and through the hotel half dressed to get to the pool which was shoddy, the massage was lovely but £49.00 for a 25 min massage is what it boils down to, I won't be going back, it shouldn't be advertised as spa facilities if you don't have any!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited March 2016
Posted 1 month ago
Really friendly and accomodating staff, as always the spa was spotless and my therapist listened to me and made me feel comfortable. Definite value for money! The facial left me glowing.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited March 2016
Posted 1 month ago
Staff very friendly as I had to change appointment twice and they were pleasant and caring, even asking if I was feeling better when I went in!!
Waxing was very painless in comparison to others I have had and therapist very friendly.

Will definitely be going here for all future treatments:)

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 month ago
Thank you for your kind review, we are pleased to see you were so well looked after and already planning to return to us. We look forward to welcoming you back in the near future.

Kind Regards

Rhea de Pee

Spa and Leisure Manager

Report as inappropriate

Verified review Visited March 2016
Posted 1 month ago
Great venue, relaxing.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 month ago
Thank you for your kind review, We look forward to welcoming you back in the near future.

Kind Regards

Rhea de Pee

Spa and Leisure Manager

Report as inappropriate

Verified review Visited March 2016
Posted 1 month ago
I had a Aromatherapy Body Massage and have awarded it 3 stars.

Comment

Be the first to comment on this review

Cancel

Comments

1 month ago
Thank you for taking the time to review your experience, I do hope on your return visit we can ensure you have a 5 star experience.

We look forward to welcoming you back in the near future.

Kind Regards
Rhea de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited February 2016
Posted 1 month ago
Would highly recommend!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 month ago
Thank you for your kind review, We look forward to welcoming you back in the near future.

Kind Regards

Rhea de Pee

Spa and Leisure Manager

Report as inappropriate

Verified review Visited February 2016
Posted 1 month ago
The wax is fantastic! Didn't hurt and it really slowed the growth of my hair, really worth the money!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited February 2016
Posted 2 months ago
Lovely hotel staff and a great restaurant and bar. The spa facilities were busy in the relaxation room and there was no complimentary spa gift as described in the wellness package.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 month ago
Thank you for taking the time to review your visit. I am most pleased to see how much you enjoyed your visit. During peak times the Spa can become busy so I am sorry if this marred your spa experience. Please accept our apologies that you did not receive you spa gift if you would like to contact me directly I will be happy to assist.

Kind regards

Rhea de Pee

Spa and leisure manager

Report as inappropriate

Verified review Visited February 2016
Posted 2 months ago
I went for a Time for Indulgence Spa Day and have awarded it 4 stars.

Comment

Be the first to comment on this review

Cancel

Comments

1 month ago
Thank you for your kind review, We look forward to welcoming you back in the near future.

Kind Regards

Rhea de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited February 2016
Posted 2 months ago
I went to the mercure for waxing treatment, this is a separate building from the hotel. Once I found the place, I met lovely staff who took really good care of me. The wax is really good quality, i recommend this place.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you for your feedback, I am very pleased to read that you were happy with your treatment and that you were well looked after by the team.
We hope to welcome you back at the spa again soon.
Kind regards Laura Withers
Assistant Spa and Leisure Manager

Report as inappropriate

Verified review Visited February 2016
Posted 2 months ago
Wonderful massage, very professional. The oils were wonderful and the masseuse made me feel very comfortable.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you for your feedback, I am very pleased to read that you enjoyed your massage.
We hope to welcome you back at the spa again soon.
Kind regards Laura Withers
Assistant Spa and Leisure Manager

Report as inappropriate

Verified review Visited February 2016
Posted 2 months ago
I loved it. Great environment, friendly and capable staff. I'll definitely go again.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you for your kind review, We look forward to welcoming you back in the near future.

Kind Regards

Laura Withers
Assistant Spa and Leisure Manager

Report as inappropriate

Verified review Visited January 2016
Posted 2 months ago
I booked a coincide with a stay at the Mercure Holland House. The treatment rooms are in a separate building to the hotel which contains the swimming pool which was fine as I was planning the massage to be a standalone treatment.mwalking through the car park from the treatment rooms to the pool wouldn't have been ideal for a spa day. My massage was good and my therapist friendly and keen to know if there I had any particular areas she should work on. I left feeling relaxed.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you for your feedback, I am very pleased to read that you enjoyed your massage.
We hope to welcome you back at the spa again soon.
Kind regards Laura Withers
Assistant Spa and Leisure Manager

Report as inappropriate

Verified review Visited January 2016
Posted 3 months ago
the swimming pool was a let down was ment to be open at 12.30 but didn't open until 1.20 and then the walk to the spa was to far after you just having a swim i like to stay in my robe, the staff at the spa are more then friendly really enjoyed that would have that again.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you for your feedback regarding the pool opening times, We have since altered these times so the pool no longer closes on a Monday morning.
I am delighted that you found the staff so friendly.
We hope to welcome you back for a genuine hassle free experience in the near future.
kind regards Laura Withers
Assistant Spa and Leisure Manager

Report as inappropriate

Show earlier reviews