Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.3

196 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Book now
Group booking enquiry?
Please select the service you’d like to book.
Spa Naturel at Mercure Bristol Holland House Hotel & Spa
Spa Naturel at Mercure Bristol Holland House Hotel & Spa
Mercure Bristol Holland House Hotel and Spa,
Redcliffe Hill, Bristol, Somerset, BS1 6SQ
United Kingdom

Hotel Spa

Spa Naturel at Mercure Bristol Holland House Hotel & Spa
Mercure Bristol Holland House Hotel and Spa,
Redcliffe Hill, Bristol, Somerset, BS1 6SQ
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 7:00 pm
Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel at Mercure Bristol Holland House Hotel & Spa part of Mercure Hotels   Off-peak
This venue offers discounts on off-peak appointments.

With its unrivalled location and boasting stunning views of the city’s harbour, the 4-star Mercure Bristol Holland House Hotel & Spa is an ideal location for a relaxing spa break – while still benefiting from a city centre location.The contemporary hotel offers guests the chance to unwind in style, from relaxing in the chic urban bar and kitchen to indulging in the hotel’s onsite spa and leisure facilities, just 10 minutes walk from Bristol Temple Meads train station and 20 minutes drive from Bristol International Airport. Located within minutes of Broadmead shopping centre and Bristol harbour. 275 en suite rooms, 14m heated pool, fitness suite and 14 beauty treatment rooms located in a seperate building boosting the perfect relaxation lounge to unwind and destress before and after your treatments. WiFi wireless Internet access available.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 196 reviews

5 stars 104
4 stars 53
3 stars 28
2 stars 8
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (2)
  • Body Exfoliation Treatments (3)
  • Body Treatments (3)
  • Body Wraps (1)
  • Spray Tanning and Sunless Tanning (8)
  • Steam and Sauna Therapy (6)
  • Counselling & Holistic
  • Aromatherapy (1)
  • Face
  • Facials (58)
  • Skincare Consultation (3)
  • Fitness
  • Swimming (17)
  • Hair removal
  • Bikini Waxing (2)
  • Brazilian Waxing (3)
  • Hollywood Waxing (9)
  • Leg Waxing (2)
  • Male Waxing (2)
  • Waxing (21)
  • Massage
  • Aromatherapy Massage (19)
  • Deep Tissue Massage (6)
  • Hot Stone Massage (8)
  • Indian Head Massage (1)
  • Pregnancy Massage (1)
  • Reflexology (2)
  • Swedish Massage (16)
  • Therapeutic Massage (34)
  • Nails
  • Gel Nails (3)
  • Manicure (31)
  • Pedicure (37)
Show more
Verified review Visited February 2017
Posted 12 hours ago
The Expert Facial was fantastic! My skin was quite sensitive, so it calmed all the redness and acne scarring right down. Felt energised and awake after the massage.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited February 2017
Posted 18 hours ago
Lovely relaxing facial, which has left my skin glowing since.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited February 2017
Posted 3 days ago
Very relaxing the therapist target my needs very well - the assages was fantastic!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 days ago
Thank you for your kind review and 5 star rating, Great to see you enjoyed your treatment with us.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited February 2017
Posted 1 week ago
Lovely hotel with beautiful room and excellent food. Although we enjoyed our massage, the swimming pool was quite small and crowded so we did not get a chance to swim. The location is convenient next to the town centre too

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 days ago
Thank you for your kind review and 4 star rating, Great to see you always enjoy your visits to us.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited February 2017
Posted 1 week ago
I've never had a spray tan before and wanted to try it out before my wedding in the summer. I've headed mixed reviews from friends in general about spray tanning so was a little sceptical about it. First off, the venue is great, we chilled in the cafe with comfy sofas and teas and coffees. The beautician was very friendly and approachable, and talked through everything with me as it was my first time. The spray tan was light and so natural, I opted for one and my friend went for two coats. We were then told we could stay and enjoy tea and coffee after. Felt very welcomed and tampered there. 10/10 will be back and great for any first timers!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 days ago
Thank you for taking the time to leave us such a positive review, we are most pleased to here how happy you were with your experience and we very much look forward to welcoming you back soon.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited February 2017
Posted 1 week ago
I went for a One Night Time Together Spa Break and have awarded it 4 stars.

Comment

Be the first to comment on this review

Cancel

Comments

2 days ago
Hi Sarah,

Thank you for your kind review and 4 star rating,

We hope to welcome you back soon.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited February 2017
Posted 2 weeks ago
Positive experience, everything is as described

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 days ago
Thank you for your kind review and 5 star rating.

We hope to welcome you back soon.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited October 2016
Posted 2 weeks ago
Relaxing as always

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 days ago
Thank you for your kind review and 5 star rating, Great to see you always leave relaxed after your visits to us.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited February 2017
Posted 2 weeks ago
Always a pleasure to visit Spa Natural in Holland House

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 days ago
Thank you for your kind review and 5 star rating, Great to see you always enjoy your visits to us.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited January 2017
Posted 2 weeks ago
I was actually very disappointed with the spa day as I booked it for my daughters birthday and was not that impressed. When we arrived it transpired that the spa facilities consisted of a pool only and this was in a separate building to the treatment room so we had to walk outside in the rain to get there.Unfortunately I was on crutches so this was very awkward and uncomfortable. Lunch was not served in the spa as I had been previously told and it was not appropriate to wear our robes and slippers in the restaurant so we had to get changed before lunch and then walk back to the treatment room after lunch and then get changed into our robes and slippers again. Lunch was also very disappointing.
The treatments we had were excellent and the therapists were lovely.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 days ago
Hi Mrs Rowson,

Thank you for taking the time to review your spa day. I am sorry to hear the experience did not meet your expectations.

If you would like to email me further details I will be happy to discuss and investigate accordingly.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited January 2017
Posted 3 weeks ago
I went for a Time to Melt Spa Day and have awarded it 3 stars.

Comment

Be the first to comment on this review

Cancel

Comments

2 days ago
Hi Mathew,

Thank you for taking the time to review your experience.We hope we can increase your rating on your next visit.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited January 2017
Posted 4 weeks ago
I had a Gel Nails and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel

Comments

2 days ago
Hi Hazel,

Thank you for your kind rating. We look forward to welcoming you back soon.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited January 2017
Posted 4 weeks ago
I was expecting sauna and more spa facilities. For £69 each including a treatment, lunch and a dip in the pool - i did not feel it was value for money at all and was extremely disappoint. It was my birthday and i was highly disappointed with the day

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

4 weeks ago
Thank you for taking the time to tell us about your experience, I am sorry to see your visit did not meet your expectations and that you were disappointed in the facilities we have on offer.

We do ensure on all our literature and advertising that we are clear about what we do have to offer to avoid any disappointment.

We hope you enjoyed your treatments and lunch.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited December 2016
Posted 1 month ago
One of the best massage's I've ever had, Emma has healing hands.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 month ago
Thank You for your kind review i will pass your comments on to Emma.

Report as inappropriate

Verified review Visited December 2016
Posted 1 month ago
Lovely!!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

1 month ago
Thank you for your review, We look forward to welcoming you back in the near future.

Report as inappropriate

Verified review Visited December 2016
Posted 1 month ago
I had a Men's Waxing and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel

Comments

1 month ago
Thank you for your 5* meeting.

Report as inappropriate

Verified review Visited November 2016
Posted 2 months ago
I went for a Time to Relax Half Spa Day and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you for taking the time to review your visit to us. We are most pleased to see you enjoyed your Spa day. We look forward to welcoming you back in the future.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited November 2016
Posted 3 months ago
We had such a wonderful break. Staff were lovely. Treatments so relaxing. Such good value. Want to do it again. Central location for girlie shopping and close to bars in the evening. Thank you!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you for taking the time to review your visit to us. We are most pleased to see you how much you enjoyed visiting us and your treatments. We look forward to welcoming you back in the future.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited November 2016
Posted 3 months ago
I had a Facials and have awarded it 4 stars.

Comment

Be the first to comment on this review

Cancel

Comments

3 months ago
Thank you for taking the time to review your visit to us. We are most pleased to see you enjoyed your treatment. We look forward to welcoming you back in the future.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Verified review Visited October 2016
Posted 3 months ago
I went for a One Night Sunday Reviver Spa Break and have awarded it 4 stars.

Comment

Be the first to comment on this review

Cancel

Comments

3 months ago
Thank you for taking the time to review your visit to us. We are most pleased to see you enjoyed your stay.

we look forward to welcoming you back in the future.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager

Report as inappropriate

Show earlier reviews