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Venue rating

4.3

206 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Spa Naturel at Mercure Bristol Holland House Hotel & Spa
Spa Naturel at Mercure Bristol Holland House Hotel & Spa
Mercure Bristol Holland House Hotel and Spa,
Redcliffe Hill, Bristol, Somerset, BS1 6SQ
United Kingdom

Hotel Spa

Spa Naturel at Mercure Bristol Holland House Hotel & Spa
Mercure Bristol Holland House Hotel and Spa,
Redcliffe Hill, Bristol, Somerset, BS1 6SQ
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 7:00 pm
Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel at Mercure Bristol Holland House Hotel & Spa part of Mercure Hotels   Off-peak
This venue offers discounts on off-peak appointments.

With its unrivalled location and boasting stunning views of the city’s harbour, the 4-star Mercure Bristol Holland House Hotel & Spa is an ideal location for a relaxing spa break – while still benefiting from a city centre location.The contemporary hotel offers guests the chance to unwind in style, from relaxing in the chic urban bar and kitchen to indulging in the hotel’s onsite spa and leisure facilities, just 10 minutes walk from Bristol Temple Meads train station and 20 minutes drive from Bristol International Airport. Located within minutes of Broadmead shopping centre and Bristol harbour. 275 en suite rooms, 14m heated pool, fitness suite and 14 beauty treatment rooms located in a seperate building boosting the perfect relaxation lounge to unwind and destress before and after your treatments. WiFi wireless Internet access available.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 206 reviews

5 stars 111
4 stars 56
3 stars 28
2 stars 8
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (2)
  • Body Exfoliation Treatments (3)
  • Body Treatments (3)
  • Body Wraps (1)
  • Spray Tanning and Sunless Tanning (9)
  • Steam and Sauna Therapy (6)
  • Counselling & Holistic
  • Aromatherapy (1)
  • Face
  • Eyebrow Waxing (1)
  • Facials (59)
  • Skincare Consultation (3)
  • Fitness
  • Swimming (17)
  • Hair removal
  • Bikini Waxing (2)
  • Brazilian Waxing (3)
  • Hollywood Waxing (10)
  • Leg Waxing (2)
  • Male Waxing (2)
  • Waxing (22)
  • Massage
  • Aromatherapy Massage (20)
  • Deep Tissue Massage (7)
  • Hot Stone Massage (8)
  • Indian Head Massage (1)
  • Pregnancy Massage (1)
  • Reflexology (2)
  • Swedish Massage (16)
  • Therapeutic Massage (34)
  • Nails
  • Gel Nails (3)
  • Manicure (31)
  • Pedicure (37)
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Verified review Visited March 2017
Posted 15 hours ago
Arrived feeling stressed, left feeling totally relaxed. Dee did a fantastic job with plenty of pressure to get into all those aches and pains! Will definitely return next time I'm in the area!

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Verified review Visited March 2017
Posted 3 days ago
Good natural colour

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Verified review Visited March 2017
Posted 5 days ago
All in all we had a great day very relaxing only downside the gym and pool are in the main hotel

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Verified review Visited March 2017
Posted 6 days ago
I went for a Time to Relax Half Spa Day with Lunch and have awarded it 5 stars.

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Verified review Visited March 2017
Posted 1 week ago
Great service no complaints

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Verified review Visited October 2016
Posted 1 week ago
friendly staff

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Verified review Visited March 2017
Posted 3 weeks ago
Treatment left my skin glowing

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Verified review Visited February 2017
Posted 3 weeks ago
It was amazing. I loved it. Only thing I would like to say is to increase the time for back massage instead of 10min.

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Verified review Visited February 2017
Posted 4 weeks ago
I had a Decléor Deep Tissue Muscle Energiser Massage and have awarded it 5 stars.

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Verified review Visited February 2017
Posted 1 month ago
friendly, professional, speedy!

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Verified review Visited February 2017
Posted 1 month ago
The Expert Facial was fantastic! My skin was quite sensitive, so it calmed all the redness and acne scarring right down. Felt energised and awake after the massage.

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Verified review Visited February 2017
Posted 1 month ago
Lovely relaxing facial, which has left my skin glowing since.

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Verified review Visited February 2017
Posted 1 month ago
Very relaxing the therapist target my needs very well - the assages was fantastic!

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Comments

Thank you for your kind review and 5 star rating, Great to see you enjoyed your treatment with us.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager
Verified review Visited February 2017
Posted 1 month ago
Lovely hotel with beautiful room and excellent food. Although we enjoyed our massage, the swimming pool was quite small and crowded so we did not get a chance to swim. The location is convenient next to the town centre too

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Comments

Thank you for your kind review and 4 star rating, Great to see you always enjoy your visits to us.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager
Verified review Visited February 2017
Posted 1 month ago
I've never had a spray tan before and wanted to try it out before my wedding in the summer. I've headed mixed reviews from friends in general about spray tanning so was a little sceptical about it. First off, the venue is great, we chilled in the cafe with comfy sofas and teas and coffees. The beautician was very friendly and approachable, and talked through everything with me as it was my first time. The spray tan was light and so natural, I opted for one and my friend went for two coats. We were then told we could stay and enjoy tea and coffee after. Felt very welcomed and tampered there. 10/10 will be back and great for any first timers!

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Comments

Thank you for taking the time to leave us such a positive review, we are most pleased to here how happy you were with your experience and we very much look forward to welcoming you back soon.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager
Verified review Visited February 2017
Posted 1 month ago
I went for a One Night Time Together Spa Break and have awarded it 4 stars.

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Comments

Hi Sarah,

Thank you for your kind review and 4 star rating,

We hope to welcome you back soon.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager
Verified review Visited February 2017
Posted 1 month ago
Positive experience, everything is as described

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Comments

Thank you for your kind review and 5 star rating.

We hope to welcome you back soon.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager
Verified review Visited October 2016
Posted 1 month ago
Relaxing as always

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Comments

Thank you for your kind review and 5 star rating, Great to see you always leave relaxed after your visits to us.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager
Verified review Visited February 2017
Posted 1 month ago
Always a pleasure to visit Spa Natural in Holland House

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Comments

Thank you for your kind review and 5 star rating, Great to see you always enjoy your visits to us.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager
Verified review Visited January 2017
Posted 1 month ago
I was actually very disappointed with the spa day as I booked it for my daughters birthday and was not that impressed. When we arrived it transpired that the spa facilities consisted of a pool only and this was in a separate building to the treatment room so we had to walk outside in the rain to get there.Unfortunately I was on crutches so this was very awkward and uncomfortable. Lunch was not served in the spa as I had been previously told and it was not appropriate to wear our robes and slippers in the restaurant so we had to get changed before lunch and then walk back to the treatment room after lunch and then get changed into our robes and slippers again. Lunch was also very disappointing.
The treatments we had were excellent and the therapists were lovely.

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Comments

Hi Mrs Rowson,

Thank you for taking the time to review your spa day. I am sorry to hear the experience did not meet your expectations.

If you would like to email me further details I will be happy to discuss and investigate accordingly.

Kind regards
Rhea Horner-de Pee
Spa and Leisure Manager
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