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Venue rating

4.1

46 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel at Mercure Aberdeen Ardoe House Hotel & Spa
Spa Naturel at Mercure Aberdeen Ardoe House Hotel & Spa
Mercure Aberdeen Ardoe House Hotel and Spa,
South Deeside Road, Blairs, Aberdeen, AB12 5YP
United Kingdom

Hotel Spa

Spa Naturel at Mercure Aberdeen Ardoe House Hotel & Spa
Mercure Aberdeen Ardoe House Hotel and Spa,
South Deeside Road, Blairs, Aberdeen, AB12 5YP
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 8:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel at Mercure Aberdeen Ardoe House Hotel & Spa part of Mercure Hotels

Inspired by the royal residence of Balmoral Castle, a few miles upstream, this 4 Star 19th Century mansion house offering 120 en suite rooms is situated 3 miles outside the city centre of Aberdeen, in 30 acres of countryside. Ideal for shopping, theatres, scenic walks and Balmoral Castle. Meetings suite for up to 500 guests, Blairs Restaurant, Soapies Lounge Bar, pool, jacuzzi, steam room, sauna, tennis courts, fully equipped gym, aerobics studio, state of the art beauty salons and 24hr room service.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 46 reviews

5 stars 23
4 stars 14
3 stars 7
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (5)
  • Steam and Sauna Therapy (10)
  • Counselling & Holistic
  • Aromatherapy (1)
  • Face
  • Facials (19)
  • Fitness
  • Swimming (10)
  • Massage
  • Therapeutic Massage (18)
  • Nails
  • Manicure (9)
  • Pedicure (10)
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Have you been here? Write a review
Verified review Visited August 2016
Posted 1 week ago
I went for a Time for Indulgence Spa Day and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 1 month ago
Staff went beyond of duties, very nice and pleasant with all. Great asset for this place in my opinion, happy to be back again. Thanks, Luz

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Posted 4 months ago
Had a great day with friends, changing rooms a bit small everyone clambering to get a space only 2 cubicles to change in. Booked a back massage & pedicure ,but was disappointed that I only got a file & polish ! Think they need to clarify what a pedicure is . I had an indulgence spa day voucher.

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Verified review Visited April 2016
Posted 4 months ago
I went for a Time for Indulgence Spa Day and have awarded it 3 stars.

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Verified review Visited March 2016
Posted 4 months ago
Had a great day, staff were a little rushed off their feet in the morning but the afternoon staff were excellent, very accommodating. The pool is a good size and tempeture and water quality checks were made am and pm. A wide range of treatments available with lovely products used. The gym is well equipped and modern. The robes, towels, slippers etc were good quality. Lunch was very tasty and a wide range of drinks were offered too. There were baby swimming lessons on during the afternoon which didn't really bother us but if you want total relaxation check there are no classes on before you book. Would definately go again.

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Verified review Visited March 2016
Posted 5 months ago
I went for a One Night Winter Spa Break and have awarded it 3 stars.

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Verified review Visited February 2016
Posted 5 months ago
We had very pleasant day

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Verified review Visited February 2016
Posted 5 months ago
One of the best Spa treatments experienced

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Verified review Visited February 2016
Posted 6 months ago
I went for a Time for Indulgence Spa Day and have awarded it 5 stars.

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Verified review Visited February 2016
Posted 6 months ago
Staff at reception desk had a wee bit of an attitude on her and the place needs a wee bit of upgrading, it feels like it has seen better days, however, lovely dream tents felt very relaxed afterwards!

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Verified review Visited February 2016
Posted 6 months ago
GREAT !

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Verified review Visited January 2016
Posted 6 months ago
I went for a Rejuvenate Spa Day and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 7 months ago
amazing rooms and would love to see there premium rooms. On the night of our stay however the hotel suffered a power failure which in the end lasted 15 hours starting at about 10:30pm the staff were very good about this and we were kept informed about what was happening but alas the spa was closed on the following morning when we had booked some treatments. there was no option so we just checked out early as there was nothing anyone could do about this. they took note of my phone and email and said they would be in touch as soon as possible about a refund for treatments missed, as promised later that day we heard from the manager and were very pleased with the offer that was put to us. we are now looking forward to visiting again and hopefully enjoying our treatments in the spa,
If the hotel staff read this i would like to point out that the path leading to the spa was very water logged with the heavy rain a bit more gravel should resolve this issue.

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Verified review Visited November 2015
Posted 8 months ago
This was our second time at this spa. The treatments were perfect but the lack of the relaxation room that we used the previous year was a big disappointment.

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Verified review Visited November 2015
Posted 9 months ago
Staff were welcoming on arrival, but it would have been nice to have a more comprehensive tour than 'there is the changing room' and being left to find my own way around. The facilities were limited, even more so when the children's swimming lessons started, which I had not been warned about on booking, when I called to book my treatments, when I was called to arrange my lunch order or on arrival at the spa. As the lessons were scheduled between 12 and 4pm it severely limited access to the pool and pool area, leaving only the reception area to sit and relax.

The lunch was delicious, and Genevieve ensured I had plenty to drink.

The treatments were excellent. The massage was relaxing, although it would have been nice if the therapist had worked a little deeper on the obvious tension around my shoulder blades. The facial was equally relaxing, and the skilled application of high quality products left my skin feeling soft and refreshed.

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Verified review Visited November 2015
Posted 9 months ago
Good friendly evironment to stay. Staff are eager to go the extra yard and do every possible to make sure you enjoy your stay.

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Verified review Visited October 2015
Posted 9 months ago
Me and my boyfriend got the overnight spa package for my birthday. I had never had a massage before however, the staff were lovely and the massage was amazing. A 3 course meal was also included which was great value and very tasty. The staff were very helpful and attentive. Also our room was decorated to a very high standard and didn't feel like a standard room! Furthermore, the check out at 12pm suited me and my boyfriend as it gave us enough time to go and have breakfast at our own pace and no rushing was involved. I have already recommended your hotel to my friends and we hope to be back very soon! Could not fault a thing. Thank you so much for making our stay enjoyable.

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Verified review Visited September 2015
Posted 11 months ago
I went for a Time for Indulgence Spa Day and have awarded it 3 stars.

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Verified review Visited September 2015
Posted 11 months ago
I went for a Time for Indulgence Spa Day and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 1 year ago
I went for a Time for Indulgence Spa Day and have awarded it 3 stars.

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