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Venue rating

3.9

181 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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spa LONDON at Marshall Street
spa LONDON at Marshall Street
15 Marshall Street,
London, W1F 7EL
United Kingdom

Day Spa

spa LONDON at Marshall Street
15 Marshall Street,
London, W1F 7EL
United Kingdom

Opening hours

Mon - Thur 11:00 am - 7:00 pm
Fri - Sat 10:00 am - 6:30 pm
Sun 11:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

spa LONDON at Marshall Street part of Spa London

spa LONDON's Marshall Street branch is a warm, laid back and welcoming day spa in London's West End.

Located within Marshall Street Leisure Centre, staff aim to offer each visitor a luxurious experience at an affordable price. Their services span everything from traditional thermal therapies to waxing, manicures and Elemis beauty treatments, giving visitors plenty of options to unwind and escape the stresses of city living.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 181 reviews

5 stars 65
4 stars 64
3 stars 31
2 stars 11
1 star 10
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (15)
  • Body Treatments (1)
  • Body Wraps (1)
  • Colonic Therapy (2)
  • Hydrotherapy (7)
  • Spray Tanning and Sunless Tanning (49)
  • Steam and Sauna Therapy (16)
  • Face
  • Eyebrow and Eyelash Treatments (3)
  • Facials (23)
  • Hair removal
  • Hollywood Waxing (2)
  • Male Waxing (7)
  • Waxing (14)
  • Massage
  • Deep Tissue Massage (3)
  • Indian Head Massage (1)
  • Pre and Post Natal Massage (5)
  • Stone Massage Therapy (3)
  • Swedish Massage (6)
  • Nails
  • Gel Nails (7)
  • Manicure (7)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited April 2016
Posted 5 hours ago
I had a Elemis Facials and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 4 days ago
I had a Elemis Facials and have awarded it 4 stars.

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Verified review Visited April 2016
Posted 6 days ago
This is my second visit to this spa and sauna, love the fact that it's situated at the back of Carnaby street, the spa downstairs is quite small, but you have to 2 sauna's and 1 steam room. It never seems overcrowded and there is nice chill out zone where you can relax... My only issue was trying to book the tickets on the app, which made it impossible to book for 2 people, this needs to be sorted out.

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Verified review Visited April 2016
Posted 3 weeks ago
This really is a lovely spa with such nice staff. I am afraid that I might get thespellinh of the girls name wrong but Shazin was incredible, she gave a great upper back and shoulder massage and was lovely to chat to.

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Verified review Visited March 2016
Posted 1 month ago
Cheap and nice place for a relaxed afternoon in the centre of London. Staff very nice and polite, place clean and in week days (i went on a Wednesday) quiet ambient and plenty of space. Complimentary antioxidant drinks are a really Nice touch

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Verified review Visited March 2016
Posted 1 month ago
I wish I took the name of my masseuse; she was so lovely. Very sweet, have a great massage which really worked into my shoulders and upper back where I have awful knots. She made me feel very comfortable and even mention other treatments that might help me going forward in my pregnancy. Thank you!

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Verified review Visited February 2016
Posted 1 month ago
Excellent manicure for Nicole, great service

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Verified review Visited February 2016
Posted 2 months ago
I had a Elemis Facials and have awarded it 3 stars.

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Verified review Visited February 2016
Posted 2 months ago
Staff are really pleasant and facial was good , Would recommend to a friend.

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Verified review Visited February 2016
Posted 2 months ago
Facilities are not so great

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Verified review Visited February 2016
Posted 2 months ago
Surprisingly tranquil setting, considering it's in a leisure centre. Really polite and kind staff, and an excellent professional massage.

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Verified review Visited February 2016
Posted 2 months ago
I had a spray tan - I was more or less happy with the results (although quite patchy on hands and feet) but the set up was a bit odd. The tanning booth was in a really small room, and there was little privacy when the therapist walked in and out of the door.

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Verified review Visited January 2016
Posted 2 months ago
General surroundings were as you would expect in a spa. My main concern was a cleanliness and hygiene point. Considering I was having a bikini wax, the same wooden spatula was being used multiple times on me. The correct way is to use a new one with each application of wax, to eliminate germs from one person going to another. If someone has a skin condition or worse, this is going in the same pot for the next person....

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Verified review Visited January 2016
Posted 2 months ago
Great place, super professional, relaxing and clean. Efficient waxing treatment.

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Verified review Visited January 2016
Posted 2 months ago
Easily the worst spray tan I've ever had. Nowhere to put your clothes or
Jacket. The sticky feet things were soaked with spray tan and stained my feet almost black and they refused to come away from my feet properly.

The colour was quite orange.

The woman who did my spray tan dabbed at my feet with some towels afterwards so now I have toenails which are stained and the bottom of my feet are black and the top where she dabbed at my feet look tie died.
Really bad.
Nice touch that they give you a travel sized bottle to touch up but so bad that I can't wear my spray tan with court shoes or bare legs (yes, I know it's winter but I'd still like to be able to choose)
Will never go back here and will not recommend.

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Verified review Visited January 2016
Posted 3 months ago
Not as nice as York hall spa! (Same brand)

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Verified review Visited January 2016
Posted 3 months ago
I had a Fake Bake Spray Tan and have awarded it 4 stars.

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Verified review Visited December 2015
Posted 4 months ago
I had a wax here and was really rapid and not painful at all. The venue is really nice and full of other packs interesting to try

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Verified review Visited December 2015
Posted 4 months ago
I had a Waxing Treatments and have awarded it 4 stars.

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Verified review Visited December 2015
Posted 4 months ago
The facilities are quite basic, although perhaps you wouldn't expect much more from a basement location close to Oxford Circus. The tan itself was visibly uneven when the lady asked me if it was ok for me. I asked her to even it out but it was almost too late - got very dark, and smudged my feet. I'll try somewhere else next time.

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