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Venue rating

3.9

73 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Spa Experience at Ironmonger Row Baths
Spa Experience at Ironmonger Row Baths
Ironmonger Row Baths,
1 Norman Street, London, EC1V 3AA
United Kingdom

Day Spa

Spa Experience at Ironmonger Row Baths
Ironmonger Row Baths,
1 Norman Street, London, EC1V 3AA
United Kingdom

Opening hours

Mon 11:00 am - 9:00 pm
Tue - Wed 10:00 am - 9:00 pm
Thur 12:00 pm - 9:00 pm
Fri 10:00 am - 9:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Experience at Ironmonger Row Baths part of Spa Experience

Imagine yourself wrapped up in an experience devoted to melting away your stress and tensions, and making you look and feel your very best. Our luxury, yet uniquely affordable spas offer a diverse range of treatments to bring you just this.

If you want to lift your spirits and pamper yourself or a friend, you'll be sure of a warm welcome at Spa Experience.

Based on a unique concept, devised to revolutionise the day spa market, spa Experience offers a luxurious experience at an affordable price. So why not bring a little bit of indulgence into your life with our range of value-for-money treatments?

Spanning everything from traditional thermal therapies to the latest beauty innovations, Spa Experience will help you unwind and escape the stresses and strains of city living.

Enjoy your spa Experience.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 73 reviews

5 stars 26
4 stars 23
3 stars 9
2 stars 9
1 star 6
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (2)
  • Body Wraps (1)
  • Hydrotherapy (2)
  • Rasul and Mud Treatments (7)
  • Spray Tanning and Sunless Tanning (2)
  • Steam and Sauna Therapy (25)
  • Face
  • Facials (3)
  • Fitness
  • Swimming (2)
  • Hair removal
  • Threading (1)
  • Waxing (5)
  • Massage
  • Deep Tissue Massage (4)
  • Pregnancy Massage (2)
  • Therapeutic Massage (5)
  • Turkish Bath (3)
  • Nails
  • Gel Nails (3)
  • Pedicure (2)
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Verified review Visited June 2016
Posted 3 months ago
It's a great place for spa but not mani-pedi as they do not have proper seats for them. They used Essie products which was nice. My pedicure was done whilst sitting on a massage bed. Although the masseuse adjusted the bed I was still in quite an awkward position. Time 1hr 15min was a bit misleading as well. I was done under an hour and was lead to the reception area to wait for my nail polish to dry up. No follow up to make sure its totally dry and good to go.

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Posted 3 months ago
Waste of money and time.

I went with friends to this spa, we paid the concessionary rate, aside from the steam rooms there is nothing else good about this place. it's old, the layout of the place is confusing and there is no customer services, when the drinking water run out from the relaxing room we looked everywhere for someone to come and get us water but there was no one on sight.
We are lucky this spa is not our local otherwise even the concessionary rate is too much for it.

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Verified review Visited May 2016
Posted 4 months ago
Really good appointment - the beautician took her time and didn't rush, did a really good job on my nails. Offered me a drink too whilst I was in the appointment, generally all round great customer service and would definitely go back!!

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Posted 5 months ago
Perfectly situation for a speedy city retreat. Had a very relaxing 3 hour steam and sauna session. Would recommend highly. The variety of facilities are ample and you will not get bored in the three hours.

Note however, that you cannot book men only or women only days online. Spa London removed this option because people would arrive and be turned away. Make sure you know what days you're booking - best to confirm with the spa.

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Verified review Visited February 2016
Posted 7 months ago
I had a Thermal Spa Experience and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 7 months ago
I had a Thermal Spa Experience and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 7 months ago
The massage itself was great and relaxing. However, my gripe is that I had paid for a 70 minute massage and all I ended up getting was 50 minutes. Massages are exactly cheap, so every minute is valuable! How's one supposed to keep track of the time when they're relaxing during their massage? I didn't realize until I was fully dressed and out the door, and at that point, I don't want to complain and strip again for just a short session. Very frustrating.

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Posted 8 months ago
We arrived to the spa to be told that they had no towels/robes for us and had tried to contact us to tell us this (which I later found out they had tried to contact us 15 minutes before our massage began - absolute joke!!!) they then told us that the sauna was not hot enough so it might have an impact on the experience but we could go anyway. They also told us that our massages would have to be one after the other, despite the fact that I had booked us both in for 11am!!!

They told me I could rebook for another day but we were only in London for the weekend so I asked for a full refund instead. They were reluctant to give this to me and the 2 rude woman on reception EMILYA and SOPHIE finally told me they had to speak to the payment person but it would be through within 5 working days... Well here I am still waiting for that refund! Absolutely fuming at the fact that we have not been refunded and this should not be allowed to happen surely?! Very unprofessional! Will be calling the spa to get this sorted! very rude.

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Verified review Visited January 2016
Posted 8 months ago
I was thoroughly impressed with my visit here and will be making a return booking, it is clean, convenient for my office and the lady I had as my beauty therapist was so kind and made me feel at ease.

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Posted 9 months ago
My experience at Spa London was great. I was running 10-15 minutes late for my full body massage but called in to let them know. Upon arrival, I was told by the receptionist that my treatment would be cut down by my therapist as she was back to back, I was also made to fill out a health questionnaire which meant I was even later. I have had massages before but my therapist Zen or Zan really listened to my needs and worked on my back, as it was my birthday she gave me some fruit and green tea which was nice. The best part in all of this is my massage wasn't cut down because she took it out of her lunch - I had to tip her Great customer service! 5 stars

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Verified review Visited December 2015
Posted 9 months ago
I had a Waxing Treatments and have awarded it 4 stars.

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Verified review Visited November 2015
Posted 9 months ago
The massage was great, no problems at all, but the room was really cold! it was quite distracting — I was shivering.

Also, I asked if I could sit in the relaxation room after my massage to finish my book, but they were adamant that you had to pay for the full spa experience [£25 extra] to use that room. I kept saying I didn't want to use the steam rooms or saunas etc, just to sit and read after my massage, but they were insistent. I felt that they could have been a little more lenient after spending quite a bit of money on a massage...

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Verified review Visited November 2015
Posted 10 months ago
Everything was fine except they didn't ask what size pool shoes I needed and just gave me a pair that didn't fit.

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Verified review Visited November 2015
Posted 10 months ago
It was the perfect experience for relaxation.

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Verified review Visited October 2015
Posted 10 months ago
I had a Threading and have awarded it 5 stars.

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Verified review Visited October 2015
Posted 11 months ago
I had a Waxing Treatments and have awarded it 4 stars.

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Verified review Visited October 2015
Posted 11 months ago
Staff were friendly, the overall experience was great and I will be going there again.It was very calming and extremley clean.

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Verified review Visited October 2015
Posted 11 months ago
GREAT FAKE BAKE TAN WHICH ADAPTS TO YOUR OWN SKIN PIGMENT. WAS VERY EVEN AND HAS LASTED 5 DAYS ALREADY WITHOUT ANY PATCHINESS AT ALL. LOVELY STAFF AND VERY PROFESSIONAL. RECOMMENDED.

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Verified review Visited September 2015
Posted 1 year ago
The word to describe this experience was 'ok'. The towels were damp and the massage was not brilliant but there wasn't too much to complain about - decidedly average.

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Verified review Visited September 2015
Posted 1 year ago
Very efficient and relaxing. Good value for money. I didn't use the spa but would definitely go back to try it.

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