Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.3

98 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Book now
Group booking enquiry?
Please select the service you’d like to book.
Spa at Rookery Hall Hotel
Spa at Rookery Hall Hotel
Rookery Hall & Spa,
Main Road, Worleston, Nantwich, Cheshire, CW5 6DQ
United Kingdom

Hotel Spa

Spa at Rookery Hall Hotel
Rookery Hall & Spa,
Main Road, Worleston, Nantwich, Cheshire, CW5 6DQ
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 8:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa at Rookery Hall Hotel part of Hand Picked Hotels

Hand Picked Hotels Spa transports you to a sanctuary of tranquillity and harmony. Arriving up the tree lined driveway towards Rookery Hall Hotel & Spa those day-to-day stresses seem to fade into the distance. Here, amid acres of parkland and woodland, we have created a sanctuary where everything is focused on your mind, body and soul.

Our fabulous health club and 5 bubble spa will refresh your mind, body and soul. Rookery Hall has a rich and colourful history dating back to 1816 which will now be further enhanced by our fantastic new extension.

See more
Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 98 reviews

5 stars 62
4 stars 22
3 stars 8
2 stars 3
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (16)
  • Body Treatments (2)
  • Body Wraps (1)
  • Hydrotherapy (5)
  • Rasul and Mud Treatments (8)
  • Steam and Sauna Therapy (10)
  • Counselling & Holistic
  • Aromatherapy (2)
  • Ear Candling (1)
  • Face
  • Classic Facials (27)
  • Fitness
  • Swimming (10)
  • Massage
  • Aromatherapy Massage (4)
  • Deep Tissue Massage (3)
  • Hot Stone Massage (1)
  • Therapeutic Massage (32)
  • Nails
  • Manicure (9)
  • Pedicure (10)
Show more
Verified review Visited April 2017
Posted 4 weeks ago
Lovely day in a wonderful spa.

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited April 2017
Posted 1 month ago
A lovely place and enjoyed the day. Would definitely go again.

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited April 2017
Posted 1 month ago
Loved Mary who served afternoon tea. Helen was kind and answered all questions. Breakfast in the main hotel was great, service was a little slow. Overall a lovely day.

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited February 2017
Posted 3 months ago
No communication re. booking received by spa from Treatwell, so issue re. treatment bookings. Manager's response highly professional but experience patchy. Ambience - busy (kids, staff harried) when we got there. Pool too busy and not enough loungers. Treatments great - though manicure slightly sub-standard. Lunch, particularly the service, was poor - preordered but slow and disorganised, unprofessional.

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited December 2016
Posted 4 months ago
First of all to the point. Rookery Hall was not what I expected at all and left feeling very disappointed and not at all had value for money even at a discount.

Finding the entrance to Rookery Hall was a little tricky to find and ended up driving past it twice! With Rookery Hall supposedly a grade II listed building, it was hidden away behind the modern events room, hotel extension and miniature spa.

When we finally found the reception area, we decided to see if we could check in 1hr early. Unfortunately the room wasnt quite ready so we decided to have a drink in the small but quaint bar in the manor house.

We quickly decided to retreat as we were warned that wedding guests will be arriving shortly. The girlfriend and I decided to head to the Spa area to grab a nice coffee and take in the relaxing atmosphere.

We asked for a coffee to sit and relax after our journey only to have the cafe lady forget about our order. It wouldn't have been a problem if we weren't the only two people sat there waiting!! Took over 15 mins to get a coffee.

We headed back to reception at the time we were told the room would be ready by, only to be told that the room still isn't ready and that the delay was due to some footballers staying over the night before. Unbelievable, who gives a damn as to who it was that stayed over previously? It took a further 10 mins before we were shown to our room.

FINALLY, in the room ready to relax in a hideaway from home. Except the room was freezing because the window was left ajar. Upon inspection it appeared that the previous person to stay had ripped the window from its latches and left the frame buckled. I had to return to reception once more to get someone to fix it and even then it didn't close properly!

After trying to get unpacked and relax I couldn't find any slippers which to me seems really odd. So I rang room service and asked for some to be brought up to the room. No sign of anybody for over 15 mins. I call again and told that someone will arrive shortly. Another 10 mins pass and the housekeeping lady only brought one pair of slippers... I mean how hard is it to tell someone to bring some slippers???

We headed back to the spa as it was nearly time for our treatments. I asked numerous people prior to the "Full Body Spa Treatment" and was told it was "head to toe". Definitely not the case as the head, face, feet and front of the body was hardly touched at all. On top of that we went in as a couple and expected the couples room to my disappointment we were split up. Turns out my girlfriend told me she had a much shorter treatment that I had with less massage done to her, no chest or legs? Considering it was my girlfriends 30th birthday, you can imagine I was not impressed.

As you can see from my essay of a review, all my complaints were minor but they all added up to a colossal list that left me sour and dissapointed. Will not be returning here as we felt like we had a better service/treatment from Bannatyne Spa in the middle of Manchester City! Not what I expected from such a place at all.

Report as inappropriate

Be the first to comment on this review

Cancel
Show earlier reviews